Mutuelle MGC app not working? crashes or has problems?

Mutuelle MGC Status

Last Updated on 2023-12-08 by Mutuelle Générale des Cheminots

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31 User reports:
App has problems

User reports 31

⚠️ Most reported problems ⚠️

51.6%

Not working

48.4%

problems reported in the last 24 hours

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Common Mutuelle MGC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mutuelle MGC app on iOS and Android devices. Solve all Mutuelle MGC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mutuelle MGC iPhone Issues and Solutions

Mutuelle MGC iOS app crashes, not working, errors
Mutuelle MGC iOS app network issues
Mutuelle MGC on iOS has black/white screen

Mutuelle MGC Android App Issues and Solutions

Mutuelle MGC has errors/crashing/not working
Mutuelle MGC server network connectivity issues
Mutuelle MGC has black screen

Mutuelle MGC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mutuelle MGC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mutuelle MGC app crashes or not working on Iphone (iOS):

Close and restart the Mutuelle MGC app on iPhone
Update Mutuelle MGC app to the Latest Version for iOS
Uninstall and reinstall Mutuelle MGC iPhone app
Update your iPhone to the latest iOS version

Fix Mutuelle MGC on iPhone unable to connect to server/internet connection issues::

To resolve Mutuelle MGC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mutuelle MGC black/white screen (blank screen) on iPhone:

Follow the Mutuelle MGC iOS app troubleshooting guide Here →

Mutuelle MGC Android App Issues and Solutions

Fix Mutuelle MGC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mutuelle MGC app issues:

Force Stop the Mutuelle MGC App
1. On android, goto "Settings" » click Mutuelle MGC app. » click "Force Stop".

Update Mutuelle MGC to the latest version on PlayStore

Clear Mutuelle MGC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mutuelle MGC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mutuelle MGC.

Fix Mutuelle MGC unable to contact server/ Mutuelle MGC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mutuelle MGC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mutuelle MGC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mutuelle MGC on android.

Solve Mutuelle MGC black/white screens issue on Android:

Follow the Mutuelle MGC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mutuelle Générale des Cheminots, developers of Mutuelle MGC.