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Company Name: Bluebeam, Inc.
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Bluebeam Cloud Customer Service 💢
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3 Most reported problems 😔💔
Extremely Lacking
by An Actual Real Review!
We have two primary general contractors who do work for us. One uses Bluebeam Studio and one uses a competitor.
Due to extreme lack of functionality, such as even having the ability to view drawings and information from Studio projects on a mobile device, it makes it extremely difficult to just quickly look something up from a phone. I have to VPN to my office, Remote Desktop to my desktop computer, log into Studio, and from there I can finally see things.
The competitor that the other contractor uses has an extremely straightforward mobile app where you can see the drawings and other project data and even make markups on your own revision of a document and share them! I don’t see how Bluebeam isn’t keeping up with the times. It’s pretty frustrating.
Worst Construction Software I have ever used
by Brett Tama
One of the worst construction softwares I have ever used. Completely unreliable. - takes ages to upload drawings - freezes when opening drawings - no markup tools - with perfect service and connection will not open drawings Desktop app is amazing but this it total trash. Can’t count the amount of times i have drawings uploaded and ready for site visits. Only for it to not allow me to view any drawings and just freeze up.
No markup ability
by Joe Contractor236
While the website notes “iOS app won’t have access to markup tools” this is just horrible oversight the APP is even complete. APP only provides a small bit of function. I want to markup a drawing in the field or even create RFIs, not possible, so I’m doing a work around and creating a bunch of punch items, ugh.. not the sales pitch how this works for sure.. Bluebeam development seems to have taken back seat and continues to look bleak since they sold.
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