DEA NYPD app not working? crashes or has problems?

DEA NYPD Status

Last Updated on 2021-04-21 by NYC Detectives Endowment Association, Inc.

I have a problem with DEA NYPD

Are you having issues? Select the issue you are having below and provide feedback to DEA NYPD.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with DEA NYPD? Report Issue

Common DEA NYPD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DEA NYPD app on iOS and Android devices. Solve all DEA NYPD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DEA NYPD iPhone Issues and Solutions

DEA NYPD iOS app crashes, not working, errors
DEA NYPD iOS app network issues
DEA NYPD on iOS has black/white screen

DEA NYPD Android App Issues and Solutions

DEA NYPD has errors/crashing/not working
DEA NYPD server network connectivity issues
DEA NYPD has black screen

DEA NYPD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DEA NYPD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DEA NYPD app crashes or not working on Iphone (iOS):

Close and restart the DEA NYPD app on iPhone
Update DEA NYPD app to the Latest Version for iOS
Uninstall and reinstall DEA NYPD iPhone app
Update your iPhone to the latest iOS version

Fix DEA NYPD on iPhone unable to connect to server/internet connection issues::

To resolve DEA NYPD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DEA NYPD black/white screen (blank screen) on iPhone:

Follow the DEA NYPD iOS app troubleshooting guide Here →

DEA NYPD Android App Issues and Solutions

Fix DEA NYPD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DEA NYPD app issues:

Force Stop the DEA NYPD App
1. On android, goto "Settings" » click DEA NYPD app. » click "Force Stop".

Update DEA NYPD to the latest version on PlayStore

Clear DEA NYPD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DEA NYPD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DEA NYPD.

Fix DEA NYPD unable to contact server/ DEA NYPD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DEA NYPD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DEA NYPD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DEA NYPD on android.

Solve DEA NYPD black/white screens issue on Android:

Follow the DEA NYPD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NYC Detectives Endowment Association, Inc., developers of DEA NYPD.

About this app

Welcome to The Detectives’ Endowment Association app for active and retired New York Police Department Detectives to view news, events, benefits information, resource documents and more. PLEASE NOTE: Access to information in DEANYPD is limited to Detectives with a website login. To request a login, please visit our website support page, and fill out the form with the tax ID you have on file with the DEA.