Contact Atom Finance Support
Published by Atom Finance on 2023-12-21 About: Make informed investment decisions with cutting-edge tools including valuation
metrics, historical financials, detailed analyst consensus estimates, SEC
filings and transcripts, corporate events, curated news, and
more.
Portfolio
Track all your investment accounts in one place, in real-time.
How to Contact Atom Finance Customer Service/Support
Listed below are our top recommendations on how to get in contact with Atom Finance: Invest Smarter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Atom Finance: Invest Smarter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Atom Developers
E-Mail: [email protected]
Website: Visit Atom Finance Website
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Reported Issues: 3 Comments
By 08'GeezerGlide
Terribly Non-Intuitive
Just downloaded and spent 15 minutes with app. Have no idea how to change indexes I want to see. So slow, and in some cases absolutely no response to screen taps that I had to close out as it seemed locked up. Why do these types of multi-function, or maybe multi-resource apps not provide easy to navigate help screens. Maybe this app is fairly informative but for me, getting to that information and following it going forward, as it would apply to the equities I am interested in was just not possible. My take away is that anyone downloading this and expecting to use it would need to be very familiar with other similar platform operational functions. The short of this review- PROVIDE BETTER NAVIGATIONAL ASSISTANCE, ie HELP options.
By mjcnj
Needs Improvements
Am retired Wall Street portfolio manager of almost 55 years. Like a number of app features but have issues with (1) adding manual portfolio and (2) only being able to view app in portrait mode and not in landscape mode. Found it impossible to add manual portfolio. Was unwilling to use “Plaid” service to link to actual brokerage accounts. Spent great deal of time trying to add manual portfolio and got no real help from developer except for promises of improvements to come. Using app on smaller-sized i-phone is difficult and i-pad portrait only viewing not compatible with attached keyboard screen with which I cannot rotate screen to portrait mode.
By JedWag
Lacks Grayscale investment integration
I want to love this app but at this point I simply can’t. I love the design, it’s functionality, and the plethora of information it displays. It is by far has the most detailed analysis of any portfolio tracker out there. And trust me, I have tried them all. But there is one MAJOR feature lacking. It doesn’t track any Grayscale investments. This a problem for me. The only way to get crypto exposure in a Roth IRA is through trusts such GTBC or ETHE. I get not tracking crypto but Grayscale trusts are sold on the stock market not the crypto exchanges. I don’t understand why Atom tracks the prices for these investments correctly but doesn’t add any gains to my total portfolio. It skews my ROI dramatically. It’s very disappointing. That said, I keep the app downloaded and check every few weeks to see if they have fixed this glaring problem…
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