Contact Trailhead GO Support

About: Learn in-demand skills to land a top job with the Salesforce Trailhead app,
Trailhead GO. Explore Salesforce technology and skill up as a Salesforce Admin,
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Rating 4.9/5

Votes 8,609

2024-04-29

How to Contact Trailhead GO Customer Service/Support

Trailhead GO Contact Information

Listed below are our top recommendations on how to get in contact with Trailhead GO. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Trailhead GO. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of salesforce.com

100% Contact Match

Developer: Salesforce.com, inc.

E-Mail: [email protected]

Website: Visit Trailhead GO Website

Reported Issues: 3 Comments

4.9 out of 5

By jc23cb

Missing Key Functionality

When I use the app the content is good but what stands out is that anything that has been favorited or is actively being used is not able to be found again other than through the search functionality. It’s a real blocker to remembering what I am doing and have taken the time to favorite so I know what I want to do next.

By Chuck8504

Seems Like a computer is required

I’m still very new to this app but it feels like there are sections that are meant to be completed from a computer, but in no way indicates this. Seems contradictory to have an app on your phone for mobile use but then need a computer to be able to even finish anything. If there are module that cannot be completed on mobile, maybe some type of indicator would help.

By Rich&Tanya

Great for on smaller device, but not on the go

I love using the Trailhead GO app for completing modules on my iPhone and iPad, but I wish it had an offline mode and here’s my user story: As a Trailhead learner planning a trip by airplane, I want to download modules while still on Wifi before getting on an airplane, and then when in the air I could study the downloaded module, and then when back on the ground and on wifi I could take the quiz. Also, I would like an easier way to find the module I was last reading (just like how web browsers have a history). And I would like an easier way to organize my next-up modules. Finally, as a 4x certified user, I would like a clearer listing of the modules I need to complete to maintain my certs.

Have a Problem with Trailhead GO? Report Issue

Why should I report an Issue with Trailhead GO?

Pulling issues faced by users like you is a good way to draw attention of Trailhead GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Trailhead GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trailhead GO.