Contact SNOW Support

by L O A D I N G . . .

I liked the old version better than the current one :( this version doesn’t allow you to video call your friends or send each other messages. I also miss being able to see peoples stories and what they do during their day. (That is why I rated it so low) I understand it may be similar to snapchat (I have both snow and snapchat) but it is very unique in many ways!! It has much more filters than snapchat and i just personally think it is so much better. If only the messages and stories etc. were still apart of the app, I would use it more often. Right now, I am considering deleting the app because of the missing features. (I really really really miss being able to chat with friends on snow!!!). But please, bring back the old calling and stories thing, it was really fun to do that! And it appears that A LOT of others agree with me (looking at the other reviews). So PLEASE if you happen to see this, please consider bringing it back. Thank you :)

by Sankopay

i love the app due to its super fun and time-consuming features, but the persistent problems are first, it crashes over and over again, like when i take 4-5 photos it stops and it doesnt save my last photo/video, and second, the app eats much more of battery than an average app does, like 10 mins through SNOW and bam! 40% of battery’s gone like whaaaat???? and this is not only with my iphone 6s now, but previously with my iphone 5s too! also another iphone 6s got me the same results of battery and crashing, please fix it! SNOW is the only go to app for me when it comes to selfies, all the others are too demanding on purchase for watermark removal, filters, etc that dont really worth anything in the end, but with SNOW everything is just a little too perfect, but the problems are so nerve-wrecking FOR REAL!!!!!!!!!

by NikkiK1ngcobra

I’ll spend a long time perfecting the settings for the live makeup filter but then the effects won’t even show up??? Every time I open the app it’s a gamble that the makeup effects won’t show up. The beauty effects work just fine but I have to leave the app open for 5-10 minutes and hope that the makeup effects show up on my face again. I move my hand over my face, I shake the camera, I change from the selfie camera to the outer camera, I turn and turn back on the beauty filter, I reset the makeup settings, I’ve deleted the app and redownloaded it, I restart the app, it doesn’t matter what I do. The makeup effects just won’t show up. I wanna see the eye color and the lipstick and the lashes etc but I have to pray that it shows because it never does. What’s going on???