Contact Wise Up Online Support
Company Name: Wiser Educacao S.A.
About: O Wise Up Online possui uma metodologia exclusiva baseada em contextos reais
para garantir seu desenvolvimento no aprendizado do idioma inglês. Estude no
seu tempo com módulos práticos de diferentes níveis de complexidade e
videoaulas com professores nativos no idioma.
Wise Up Online Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wiser Educacao S.A.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Wise Up Online Website
Privacy Policy: https://wiseup.com/politica-de-privacidade/
Developer: Wiser Educação
Privacy & Terms:
https://wiseup.com/checkout/termos-de-servico/
Can I trust Wise Up Online app?
Protect your data and wallet. We investigate the developer's website (Wiseup.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Predatory business
by Phopp82
Please take this advice if you are thinking of using this service. When trying to cancel, they tell you it’s not possible and you have to pay for the full two years. The customer service is atrocious and they speak in a way that you are bothering them and they have no obligation to help. On the site itself, it says ‘to cancel, click on the chat button’ but that button in my experience does not exist. If you won’t allow someone to cancel then why do you list this option on the site to begin with. The ability to not cancel a service is unheard of and I will be working with my bank institution to block all future payments
Do not sign up. Near Impossible to cancel the subscription.
by GreenBarstool
UPDATE: A clear business model?
Your app is in porteguese with no English translation. Your terms to cancel are hidden and require you to work with an automated system that takes 48 hours. Your agents who refer people tell you, you can cancel at anytime.
You have refused to provide a refund.
A company can always cancel a service for the benefit of customer satisfaction but you choose not to.
Incredibly rude customer support.
Do not sign up. Near Impossible to cancel your subscription. Tried to cancel immediately after signing up because the offerings weren't useful.
You have to cancel using an automated system that opens a ticket for someone to call you in 48 hours. They call from an unknown blocked number and are incredibly rude and hang up on you. You have to request a cancelation again using the automated system. Had to contact my credit card company to stop payments.
Big scam
by Msrex77
Its big scam please don’t subscribe as after one month i try to cancel subscription it’s completely impossible to cancel they loop for cancellation they is no proper support system only whatsapp after one month of requesting to cancellation of subscription still they have not cancelled and charging to my cards multiple time its very frustrating service please don’t get involved
Have a Problem with Wise Up Online? Report Issue
Why should I report an Issue with Wise Up Online?
- Pulling issues faced by users like you is a good way to draw attention of Wise Up Online to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wise Up Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wise Up Online.
