Get in Shape app not working? crashes or has problems?

Get in Shape Status

Last Updated on 2024-02-08 by Ketchapp

I have a problem with Get in Shape

Are you having issues? Select the issue you are having below and provide feedback to Get in Shape.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Get in Shape? Report Issue

Common Get in Shape Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Get in Shape app on iOS and Android devices. Solve all Get in Shape app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Get in Shape iPhone Issues and Solutions

Get in Shape iOS app crashes, not working, errors
Get in Shape iOS app network issues
Get in Shape on iOS has black/white screen

Get in Shape Android App Issues and Solutions

Get in Shape has errors/crashing/not working
Get in Shape server network connectivity issues
Get in Shape has black screen

Get in Shape iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Get in Shape app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Get in Shape app crashes or not working on Iphone (iOS):

Close and restart the Get in Shape app on iPhone
Update Get in Shape app to the Latest Version for iOS
Uninstall and reinstall Get in Shape iPhone app
Update your iPhone to the latest iOS version

Fix Get in Shape on iPhone unable to connect to server/internet connection issues::

To resolve Get in Shape network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Get in Shape black/white screen (blank screen) on iPhone:

Follow the Get in Shape iOS app troubleshooting guide Here →

Get in Shape Android App Issues and Solutions

Fix Get in Shape not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Get in Shape app issues:

Force Stop the Get in Shape App
1. On android, goto "Settings" » click Get in Shape app. » click "Force Stop".

Update Get in Shape to the latest version on PlayStore

Clear Get in Shape App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Get in Shape app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Get in Shape.

Fix Get in Shape unable to contact server/ Get in Shape internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Get in Shape » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Get in Shape » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Get in Shape on android.

Solve Get in Shape black/white screens issue on Android:

Follow the Get in Shape android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Get in Shape.

About this app

◉ Pass through all the different shapes in order to go as far as possible and beat your friends. ◉ Challenge yourself in this immersive experience.