Contact Vera: Plant Care Made Simple

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About: Vera by Bloomscape is a plant care management app that helps you and your plants
thrive! Create a Schedule: Never leave your plant hanging again! Easily set up
watering reminders and fertilizing follow-ups for every plant. Track your
plants’ progress as you go and become the best plant parent.


 
  2021-06-30

Vera Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bloomscape



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Contact e-Mail: verasupport@bloomscape.com


Verified email ✔✔

E-Mail: verasupport@bloomscape.com

Website: 🌍 Visit Vera Website

Privacy Policy: https://bloomscape.com/privacy-policy/

Developer: Bloomscape








3 Most reported problems 😔💔

4.3 out of 5

Email signup doesn’t work & can’t delete account

2023-02-08

by Pad1lls

Trying to sign up with an email address sticks me in an endless loop as many have mentioned in your app ratings for months now. I get the emailed link, click it (from the same device the apps is on: my phone), it opens in the browser, and I can’t get it to sync with the app. I had to I click all those options just to set a password/login online, but still can’t get it to sync with the app. I work in app development. There’s no excuse for it to take this long to fix, especially for something so basic that every site has. Just let the user sign into the app with their email & password created in the browser...don’t make it auto-open the app on the same device, That leaves a huge opportunity for something to go wrong across all the devices and OS’s out there, especially with continuous updates across all of them.

Additionally, there is no way to delete my account from the web. That is simple, and should have been one of the first things developed after the basics were done.

Usually good, issues recently

2023-02-15

by Clrtaco

UPDATED REVIEW:
The app has vastly improved with more recent updates. I’d still like to be able to group plants together or select multiple to be able to log the same care. However, I went in to log some care this morning before work and all of my plants were gone. It says I have no plants. I have been logging care and pictures for a year now and now it’s gone? I am wildly frustrated and if I can’t get it back I’m probably done with this app.
**
I have really been enjoying the app. It’s a great way to log care and keep track of when I last watered. I don’t use the water schedule as I read my plants leaves instead of sticking to a schedule. A big feature that would vastly improve the app would be to be able to group plants together like in an arrangement. I group and regroup and move my plants around relatively often and I would like to be able to say I watered these 5 plants that are together rather than log their individual care. Another thing would be to sort plants alphabetically (without compromising plants that are shown on the screen at once) and make it stay sorted however the user wants each time they open the app.

Pretty but only optimized for plants they sell

2023-02-22

by Jillcicle

This is an aesthetically pleasing app with some nice functionality (plant timeline allows for multiple photos, plants are grouped by location, etc) but the number of species in their database is tiny and unpredictable, excluding some entire very common houseplant species and having 5 detailed entries for cultivars that are different only in appearance for others. This turns out to be because the app is “by Bloomscape” and only includes species that they sell (for like $65 PER PLANT LOL) on their site, thus 5 kinds of Rex begonia but no wax begonia in the plant lookup. There is no option for you to enter a plant to the database itself for future inclusion, only to create your own personal entry.

Even for plants that have care data in the app, this doesn’t prepopulate in the care schedule set up, unfortunately. The app is a great idea and I’m yet to find a truly functional houseplant app, but I’m not sure it’s worth the energy to just use this as a note/reminder app and hand enter all my plant details even for the most mainstream species - at that point I could just use the phone calendar.


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