Loom Reviews

you guys charged me over 100 dollars for not using Loom . i had to buy the subscription ONCE for a school project because you guys don’t let new users record for a longer period. every time i tried to cancel it it would tell me an answer. i sent several requests for help and nobody answered me. i’m now out 100 dollars that I could have used for food, this is ridiculous and a prime example of poor business. you shouldn’t be charging people for “unused activity”.

No matter what I do I can’t get this company to stop charging me $30 a month instead of $8 like I signed up for.

Several of my team members got added to my premium account automatically because of their email addresses and I have emailed literally 10+ times to take them off and support says I have to but after I delete them they come right back.

Word of advice, Make sure you don’t use a real email address when signing up if your business. Create a fake one with gmail or hotmail and NEVER put your credit card info in.

I really like this app, have been using it at my laptop for a while. But mobile app … I don’t understand why they can’t make it work. It’s 2022 after all.
I tried to log in, but my login and pass that I used for a few years on web version didn’t work, so I decided to create new account, but it didn’t work ether. Cause they require to verify email, and when I do that, nothing changes.

I’ve been using this app for awhile now. Huge fan of the platform. When it comes to the iOS application though . . . it appears that it was designed only for content creation? When members of my team send me a this app and I open the link on my iOS device it opens in chrome (the whole interface works in safari but chrome is my default browser) and in the chrome mobile version there is no ability to respond (no option to open in this app). When I open Loom , there is no ability to search for the shared video or even paste a link to the shared video (even though we are in the same business account). The business account folders do not even show on the iOS app.

Great that you can record and quickly share but you loose a significant power of the platform without the collaboration piece and access to all your content.

When the 30 day trial ends you discover the free version is full of glitches, does not record video and sound together correctly, cuts off the end of your video and is generally very frustrating to use.

The application has been pretty buggy for me, different from the one for desktop. I stopped using it on the ipad. Whenever I need to record something i would just jump to this app on my mac. Last time i used it, the video i recorded never got uploaded... it is actually still there, i'm "uploading" stage.

All media I create is stored in my team library, I can't access those videos in my app because it is only showing my Personal Library. Please add Team Library to Loom !

Very helpful tool! Greatly encourages async collaboration, and increase productivity. One idea for improvement - when opening this app links from chrome, the video tends to pay in chrome. Ideally, if someone has Loom , the video would open in app. Thanks!

The best thing you can say about anything you might use is that it’s useful. And this little app is beyond useful, plus it’s so easy to use. Love it.

this app for iOS has become an indespensible part of me keeping in touch with my team in a more human way.

Using video to communicate my thoughts, feedback, or capture something nuanced has unlocked me. I tell all my co-workers about it.

Incredible app to quickly view Looms on the go or send a quick this app on something top of mind.

I love watching updates, especially when I can turn on closed captions because I’m in a noisy place

I’m obsessed with this app. Hands-down the easiest and most convenient way to connect with your team or customers whether you want to walkthrough a complex topic, share feedback, or give an update. Saves me hours each week and helps build better relationships. A must-have for hybrid remote teams.

Love using the mobile app to capture quick videos on the go and capture mobile screen shares!

It’s so nice to have a recorder right in my pocket, where I can capture cool moments on the go and have a link to share them with friends seconds later 😍

Love using this app for iOS to record and share videos super fast. Having URLs for all my videos makes it easy to organize and send recordings. So convenient!

I absolutely love using this app to share quick training videos from my team on the fly, as well as gather feedback into who’s actually watching them and feedback directly from within the this app video link

Often, I’ll see a this app shared with me while I’m in a car, or not by my computer. I love that the mobile app allows me to have a great viewing experience, react to videos, and even create videos! I taught my mom to use Instagram using this app and it was great :)

Writing up a huge email again instead of just recording a quick this app is something I can’t imagine ever doing again. I’m a fast typist, but this is so much better for certain emails / slack posts.

Bad

I’ve been waiting for a product like this for years. Now I can record my iPhone screen while explaining what’s on my screen. Massive time saver for both personally and work stuff.

Screen recording is as advertised - fast and reliable. Video hosting is great. Hardly use the camera recording feature but when I do it’s good too. Highly recommend this app

this app has an incredible desktop app. Now they have a great mobile app! It’s super easy to use and makes mobile communication and screen recording easy.

Screen Recording silently ends without saving the video.

Beautifully designed app.