Loom: Screen Recorder Reviews

Loom: Screen Recorder Reviews

Published by on 2024-10-01

🏷️ About: Loom for iOS is a screen recording and collaboration tool that allows users to record their screen or camera with one tap and share the content instantly with a link. It is designed to help users stay connected with their team and make it simple to stay in the loop with async video. Loom is trusted by over 14 million people across 200,000 companies, including top companies like HubSpot, Atlassian, and Netflix.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
50.4%

😎👌🔥 Positive experience
32.4%

🙄💅🫥 Neutral
17.2%

~ from Justuseapp.com NLP analysis of 12,075 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy and convenient way to connect with team or customers

- Saves time and helps build better relationships

- Mobile app allows for great viewing experience and video creation

- Useful for sharing quick training videos and gathering feedback

- Recorder in pocket for capturing moments on the go

- Closed captions available for noisy environments

- Beyond useful and easy to use



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

CHARGED FOR UNUSED ACTIVITY.

2022-05-22

you guys charged me over 100 dollars for not using Loom . i had to buy the subscription ONCE for a school project because you guys don’t let new users record for a longer period. every time i tried to cancel it it would tell me an answer. i sent several requests for help and nobody answered me. i’m now out 100 dollars that I could have used for food, this is ridiculous and a prime example of poor business. you shouldn’t be charging people for “unused activity”.

Can’t stop over billing.

2022-06-23

No matter what I do I can’t get this company to stop charging me $30 a month instead of $8 like I signed up for.

Several of my team members got added to my premium account automatically because of their email addresses and I have emailed literally 10+ times to take them off and support says I have to but after I delete them they come right back.

Word of advice, Make sure you don’t use a real email address when signing up if your business. Create a fake one with gmail or hotmail and NEVER put your credit card info in.

App don’t work

2022-07-24

I really like this app, have been using it at my laptop for a while. But mobile app … I don’t understand why they can’t make it work. It’s 2022 after all.
I tried to log in, but my login and pass that I used for a few years on web version didn’t work, so I decided to create new account, but it didn’t work ether. Cause they require to verify email, and when I do that, nothing changes.

iOS app Half Baked

2022-08-25

I’ve been using this app for awhile now. Huge fan of the platform. When it comes to the iOS application though . . . it appears that it was designed only for content creation? When members of my team send me a this app and I open the link on my iOS device it opens in chrome (the whole interface works in safari but chrome is my default browser) and in the chrome mobile version there is no ability to respond (no option to open in this app). When I open Loom , there is no ability to search for the shared video or even paste a link to the shared video (even though we are in the same business account). The business account folders do not even show on the iOS app.

Great that you can record and quickly share but you loose a significant power of the platform without the collaboration piece and access to all your content.

Free Version Full Of Glitches

2022-09-26

When the 30 day trial ends you discover the free version is full of glitches, does not record video and sound together correctly, cuts off the end of your video and is generally very frustrating to use.

buggy app.

2022-10-27

The application has been pretty buggy for me, different from the one for desktop. I stopped using it on the ipad. Whenever I need to record something i would just jump to this app on my mac. Last time i used it, the video i recorded never got uploaded... it is actually still there, i'm "uploading" stage.

It need access to Team Library!

2022-11-28

All media I create is stored in my team library, I can't access those videos in my app because it is only showing my Personal Library. Please add Team Library to Loom !

Great product!

2022-12-29

Very helpful tool! Greatly encourages async collaboration, and increase productivity. One idea for improvement - when opening this app links from chrome, the video tends to pay in chrome. Ideally, if someone has Loom , the video would open in app. Thanks!

Beyond useful

2023-01-30

The best thing you can say about anything you might use is that it’s useful. And this little app is beyond useful, plus it’s so easy to use. Love it.

Culture builder

2023-03-03

this app for iOS has become an indespensible part of me keeping in touch with my team in a more human way.

Loom is my love language

2023-04-01

Using video to communicate my thoughts, feedback, or capture something nuanced has unlocked me. I tell all my co-workers about it.

Easy & fast

2023-05-03

Incredible app to quickly view Looms on the go or send a quick this app on something top of mind.

Great videos

2023-06-03

I love watching updates, especially when I can turn on closed captions because I’m in a noisy place

Best way to communicate with your team

2023-07-05

I’m obsessed with this app. Hands-down the easiest and most convenient way to connect with your team or customers whether you want to walkthrough a complex topic, share feedback, or give an update. Saves me hours each week and helps build better relationships. A must-have for hybrid remote teams.

Amazing, seamless, and fast!

2023-08-05

Love using the mobile app to capture quick videos on the go and capture mobile screen shares!

Love Loom on iOS

2023-09-06

It’s so nice to have a recorder right in my pocket, where I can capture cool moments on the go and have a link to share them with friends seconds later 😍

So convenient

2023-10-08

Love using this app for iOS to record and share videos super fast. Having URLs for all my videos makes it easy to organize and send recordings. So convenient!

Loom boom

2023-11-08

I absolutely love using this app to share quick training videos from my team on the fly, as well as gather feedback into who’s actually watching them and feedback directly from within the this app video link

Great for watching videos on the go

2023-12-10

Often, I’ll see a this app shared with me while I’m in a car, or not by my computer. I love that the mobile app allows me to have a great viewing experience, react to videos, and even create videos! I taught my mom to use Instagram using this app and it was great :)

I can’t imagine working without it anymore

2024-01-10

Writing up a huge email again instead of just recording a quick this app is something I can’t imagine ever doing again. I’m a fast typist, but this is so much better for certain emails / slack posts.

Bad

2024-12-16

Bad

Finally audio with video

2024-12-16

I’ve been waiting for a product like this for years. Now I can record my iPhone screen while explaining what’s on my screen. Massive time saver for both personally and work stuff.

The screen recorder I needed

2024-12-16

Screen recording is as advertised - fast and reliable. Video hosting is great. Hardly use the camera recording feature but when I do it’s good too. Highly recommend this app

Fantastic app

2024-12-16

this app has an incredible desktop app. Now they have a great mobile app! It’s super easy to use and makes mobile communication and screen recording easy.

Clean design however screen recording abruptly fails

2024-12-16

Screen Recording silently ends without saving the video.

Nice work Luis

2024-12-16

Beautifully designed app.



Is Loom Safe? 🤗🙏


Yes. Loom: Screen Recorder is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 12,075 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Loom Is 39.2/100.


Is Loom Legit? 💯


Yes. Loom: Screen Recorder is legit, but not 100% legit to us. This conclusion was arrived at by running over 12,075 Loom: Screen Recorder User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Loom Is 60/100..


Is Loom: Screen Recorder not working? 🚨


Loom: Screen Recorder works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $60.00
Monthly Subscription $10.00


How was your experience with Loom: Screen Recorder? Post a Review




Features

- Record your screen, camera, microphone, and internal audio

- Automatically save videos to the cloud and share them instantly with a link

- Get notified when someone views, reacts, or comments on your video

- Leave time-based comments and emoji reactions

- Manage your Loom video library on-the-go and across devices

- Choose who can see your video with security and access controls

- Download recordings to your camera roll

- Adjust video playback speed

- Edit and trim your video using the Loom web app.

  Customer Service/Support
Developer:
Loom, Inc

Contact e-Mail:

Website:
🌐 loom.com

Privacy Policy: