Contact Well Digital Support
Company Name: Well
About: Well is your personalized daily health partner.
With Well, you’re treated
like a name instead of a number.
Well Digital Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: help@well.co
Website: 🌍 Visit Well Digital Website
Privacy Policy: https://www.well.co/privacy
Developer: Well Engineering Team
3 Most reported problems 😔💔
Not User Friendly
by Debratulip50
I have just started trying to use this app as my employer wants the employees to use the app for health wellness. I have only been able to sign in to the app twice since January 4th. It is so aggravating and frustrating when you can not even sign into the app. Well needs to fix the bugs or pull the app until it can work as it should. I only have until September to earn 6000 points and l don’t see this happening at the rate I am going and the issues I am running into. 😩
Poor Business Model Causes Anything But Feeling Well
by Epic Annoyed
How are we supposed to take this App seriously when it treats users with gaming algorithms and “behavioral economics” instead of providing true care? The App strategies result in users being fed little content with null value/reward thinking their employer and your organization is pushing them off the platform and now excluding them from a positive experience. Well App causes feelings of anxiety, stress, alienation, and likely even depression. Users have no understanding why they are being treated negatively, only that they are.
I thought I would learn and be provided with great resources and knowledge journeys to help me advocate for, and take better care of myself and my family.
This business model has a short life… this fails everyone eventually, and usually within a year the algorithms make everyone feel unwanted and devalued.
New software update issues
by RA_0709
I have been using this app for about two months now. The application itself is OK and I have found some of the journeys insightful. However, with their most recent software update, none of my journeys are working. And it’s very difficult to communicate with them and get any type of remediation. Consequently, I don’ttrust the app with any of my personal or health data anymore.
Have a Problem with Well Digital? Report Issue
Why should I report an Issue with Well Digital?
- Pulling issues faced by users like you is a good way to draw attention of Well Digital to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Well Digital customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Well Digital.
