Company Name: HANTEOGLOBAL
About: โถWhat is the global K-pop fandom platform "Whosfan"?
Whosfan reflects the
'activities' of the K-POP fans into the artists' 'value' based on 'Hanteo
Chart.'
Whosfan's goal is to collect the voices of the global fans in the
changing fandom world and to create the culture where both the artists and the
fans are satisfied.
Listed below are our top recommendations on how to get in contact with Whosfan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Whosfan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: ๐ Visit Whosfan Website
Privacy Policy: http://whosfan.com/policy/privacy
Developer: HANTEOGLOBAL, Inc.
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Can't make a new account.! I have mistakenly deleted my whosfan account and disabled it in kakao.! I can't make a new account as it keeps showing account is being deleted and can't log in with kakao.! I want to make a new account immediately.!!! Help me plz...!!!!!!!!
I installed this app to vote for my favorite group on Kingdom but it's not working at all. I try to get my tickets but the app says i am not logged in when i am, I try to give points to my favorite group after reading a news but I can't because the app notifies me that an internal error has occurred and most people I know say they can't get their tickets because the app says they've already been collected, when they weren't. I ask the Whosfan team to fix this as soon as possible, taking into account that the Kingdom starts today and the fandoms need to vote.
I have purchased 5450 coins yesterday at around 4PM in my time zone. However, when I checked my account the coins are not showing but my account was charged. Please check on this and get back to me. If you cannot retrieve the coins I purchased, please refund my account. Account Name: RoseRegalado17 Order Number: GPA.3312-7930-7141-09677
by Seventh.7
If I could rate 0 stars, I would. I have never been so frustrated with an app to the point where I'd write a review. I actually believe this is the first review I've ever written. Now, I am no genius when it comes to technology so I cannot give a deep explanation of the app's defects. However, I will explain how every method I tried to use to earn credits completely failed. Every time I click on something, it takes five minutes to load. Even when I tried to vote with my tickets, an error message popped up. Every single action I tried to do on this app utterly failed. I seriously was at the point where I wanted to throw my phone. And especially because this app actually matters for voting and the outcome of events, whereas I wouldn't be as frustrated with a meaningless game. The only reason people still use this is because it is necessary for certain voting events. Otherwise, I would delete this app in an instant.
by Chele201219751998
Whosfan hosts polls/contests for kpop groups, which is important, but kpop is a WORLDWIDE phenomenon. When Mnet gave worldwide viewers of Kingdom: Legendary Journey a limited time to log-in and vote for their favorite artist, the app crashed and never recovered prior to the voting period ending. Many fans of all the groups were not able to cast their vote. Even now, hours after the show ended, I am still unable to log into the app, even after uninstalling and reinstalling it. I donโt know how many active users this app boasts, but it cannot withstand the load of hundreds of thousands of log-in attempts in a short amount of time.
Mnet needs to seek a more stable platform for international voting in the future.
Whosfan ์ kpop ๊ทธ๋ฃน์์ํ ์ฌ๋ก ์กฐ์ฌ / ์ฝํ
์คํธ๋ฅผ ์ฃผ์ตํ๋๋ฐ ์ด๋ ์ค์ํ์ง๋ง kpop์ ์ธ๊ณ์ ์ธ ํ์์
๋๋ค. Mnet์ด Kingdom : Legendary Journey ์ ์ธ๊ณ ์์ฒญ์์๊ฒ ๋ก๊ทธ์ธํ๊ณ ์ข์ํ๋ ์ํฐ์คํธ์๊ฒ ํฌํ ํ ์์๋ ์ ํ๋ ์๊ฐ์ ์ฃผ์์ ๋, ํฌํ ๊ธฐ๊ฐ์ด ๋๋๊ธฐ ์ ์ ์ฑ์ด ๋ค์ด๋๊ณ ๋ณต๊ตฌ๋์ง ์์์ต๋๋ค. ๋ชจ๋ ๊ทธ๋ฃน์ ๋ง์ ํฌ๋ค์ด ํฌํ๋ฅผ ํ ์ ์ ์์ต๋๋ค. ์ผ๊ฐ ๋๋ ์ง ๋ช ์๊ฐ์ด ์ง๋ ์ง๊ธ๋ ์ฑ์ ์ ๊ฑฐํ๋ค๊ฐ ๋ค์ ์ค์นํด๋ ์ฌ์ ํ ์ฑ์ ๋ก๊ทธ์ธ ํ ์ ์์ต๋๋ค. ์ด ์ฑ์ด ์ผ๋ง๋ ๋ง์ ํ์ฑ ์ฌ์ฉ์๋ฅผ ์๋ํ๋์ง๋ ๋ชจ๋ฅด๊ฒ ์ง๋ง ๋จ์๊ฐ์ ์์ญ๋ง ๋ฒ์ ๋ก๊ทธ์ธ ์๋๋ฅผ ๊ฒฌ๋ ์ ์์ต๋๋ค.
Mnet์ ํฅํ ๊ตญ์ ํฌํ๋ฅผ์ํ๋ณด๋ค ์์ ์ ์ธ ํ๋ซํผ์ ๋ชจ์ํด์ผํฉ๋๋ค.
by Marsu00
this app runs so poorly and glitches like crazy. loading is so slow. i hate how thereโs no option to log out of your account to log into another you have to delete and reinstall the app which makes voting process so unnecessarily long. it would improve the app a lot to create a simple log out button. whenever voting opens and the traffic for this app increases it literally makes it impossible to use the app because of how badly it glitches and freezes. i hope this app gets a major update soon if these shows are going to continue using it to count global votes.
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