Contact Whosfan

Contact Whosfan Support


Company Name:

About: โ–ถWhat is the global K-pop fandom platform "Whosfan"? Whosfan reflects the
'activities' of the K-POP fans into the artists' 'value' based on 'Hanteo
Chart.' Whosfan's goal is to collect the voices of the global fans in the
changing fandom world and to create the culture where both the artists and the
fans are satisfied.


 
  2024-02-27

Whosfan Customer Service ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

Whosfan Contact Information

Listed below are our top recommendations on how to get in contact with Whosfan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Whosfan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: ๐ŸŒ Visit Whosfan Website

Privacy Policy: http://whosfan.com/policy/privacy

Developer: HANTEOGLOBAL, Inc.







Read 7 Customer Service Reviews ๐Ÿ˜ญ๐Ÿ˜”๐Ÿ’”

1.4 out of 5
Jean
2022-12-14

Cant access free video ads

Roopika Kanna
2021-11-01

Can't make a new account.! I have mistakenly deleted my whosfan account and disabled it in kakao.! I can't make a new account as it keeps showing account is being deleted and can't log in with kakao.! I want to make a new account immediately.!!! Help me plz...!!!!!!!!

Tori
2021-02-23

I installed this app to vote for my favorite group on Kingdom but it's not working at all. I try to get my tickets but the app says i am not logged in when i am, I try to give points to my favorite group after reading a news but I can't because the app notifies me that an internal error has occurred and most people I know say they can't get their tickets because the app says they've already been collected, when they weren't. I ask the Whosfan team to fix this as soon as possible, taking into account that the Kingdom starts today and the fandoms need to vote.

Rose Regalado
2020-12-21

I have purchased 5450 coins yesterday at around 4PM in my time zone. However, when I checked my account the coins are not showing but my account was charged. Please check on this and get back to me. If you cannot retrieve the coins I purchased, please refund my account. Account Name: RoseRegalado17 Order Number: GPA.3312-7930-7141-09677

I Want To Throw My Phone

2022-04-29

by Seventh.7

If I could rate 0 stars, I would. I have never been so frustrated with an app to the point where I'd write a review. I actually believe this is the first review I've ever written. Now, I am no genius when it comes to technology so I cannot give a deep explanation of the app's defects. However, I will explain how every method I tried to use to earn credits completely failed. Every time I click on something, it takes five minutes to load. Even when I tried to vote with my tickets, an error message popped up. Every single action I tried to do on this app utterly failed. I seriously was at the point where I wanted to throw my phone. And especially because this app actually matters for voting and the outcome of events, whereas I wouldn't be as frustrated with a meaningless game. The only reason people still use this is because it is necessary for certain voting events. Otherwise, I would delete this app in an instant.

Whosfan Servers Canโ€™t Handle the Load

2022-05-06

by Chele201219751998

Whosfan hosts polls/contests for kpop groups, which is important, but kpop is a WORLDWIDE phenomenon. When Mnet gave worldwide viewers of Kingdom: Legendary Journey a limited time to log-in and vote for their favorite artist, the app crashed and never recovered prior to the voting period ending. Many fans of all the groups were not able to cast their vote. Even now, hours after the show ended, I am still unable to log into the app, even after uninstalling and reinstalling it. I donโ€™t know how many active users this app boasts, but it cannot withstand the load of hundreds of thousands of log-in attempts in a short amount of time.

Mnet needs to seek a more stable platform for international voting in the future.

Whosfan ์€ kpop ๊ทธ๋ฃน์„์œ„ํ•œ ์—ฌ๋ก  ์กฐ์‚ฌ / ์ฝ˜ํ…Œ์ŠคํŠธ๋ฅผ ์ฃผ์ตœํ•˜๋Š”๋ฐ ์ด๋Š” ์ค‘์š”ํ•˜์ง€๋งŒ kpop์€ ์„ธ๊ณ„์ ์ธ ํ˜„์ƒ์ž…๋‹ˆ๋‹ค. Mnet์ด Kingdom : Legendary Journey ์ „ ์„ธ๊ณ„ ์‹œ์ฒญ์ž์—๊ฒŒ ๋กœ๊ทธ์ธํ•˜๊ณ  ์ข‹์•„ํ•˜๋Š” ์•„ํ‹ฐ์ŠคํŠธ์—๊ฒŒ ํˆฌํ‘œ ํ•  ์ˆ˜์žˆ๋Š” ์ œํ•œ๋œ ์‹œ๊ฐ„์„ ์ฃผ์—ˆ์„ ๋•Œ, ํˆฌํ‘œ ๊ธฐ๊ฐ„์ด ๋๋‚˜๊ธฐ ์ „์— ์•ฑ์ด ๋‹ค์šด๋˜๊ณ  ๋ณต๊ตฌ๋˜์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค. ๋ชจ๋“  ๊ทธ๋ฃน์˜ ๋งŽ์€ ํŒฌ๋“ค์ด ํˆฌํ‘œ๋ฅผ ํ•  ์ˆ˜ ์—† ์—ˆ์Šต๋‹ˆ๋‹ค. ์‡ผ๊ฐ€ ๋๋‚œ ์ง€ ๋ช‡ ์‹œ๊ฐ„์ด ์ง€๋‚œ ์ง€๊ธˆ๋„ ์•ฑ์„ ์ œ๊ฑฐํ–ˆ๋‹ค๊ฐ€ ๋‹ค์‹œ ์„ค์น˜ํ•ด๋„ ์—ฌ์ „ํžˆ ์•ฑ์— ๋กœ๊ทธ์ธ ํ•  ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค. ์ด ์•ฑ์ด ์–ผ๋งˆ๋‚˜ ๋งŽ์€ ํ™œ์„ฑ ์‚ฌ์šฉ์ž๋ฅผ ์ž๋ž‘ํ•˜๋Š”์ง€๋Š” ๋ชจ๋ฅด๊ฒ ์ง€๋งŒ ๋‹จ์‹œ๊ฐ„์— ์ˆ˜์‹ญ๋งŒ ๋ฒˆ์˜ ๋กœ๊ทธ์ธ ์‹œ๋„๋ฅผ ๊ฒฌ๋”œ ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค.

Mnet์€ ํ–ฅํ›„ ๊ตญ์ œ ํˆฌํ‘œ๋ฅผ์œ„ํ•œ๋ณด๋‹ค ์•ˆ์ •์ ์ธ ํ”Œ๋žซํผ์„ ๋ชจ์ƒ‰ํ•ด์•ผํ•ฉ๋‹ˆ๋‹ค.

needs A LOT of improvements

2022-05-13

by Marsu00

this app runs so poorly and glitches like crazy. loading is so slow. i hate how thereโ€™s no option to log out of your account to log into another you have to delete and reinstall the app which makes voting process so unnecessarily long. it would improve the app a lot to create a simple log out button. whenever voting opens and the traffic for this app increases it literally makes it impossible to use the app because of how badly it glitches and freezes. i hope this app gets a major update soon if these shows are going to continue using it to count global votes.


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  4. If you are a Whosfan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Whosfan.


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