Contact Multikino VUE Support
Company Name: Multikino SA
About: Nasza nowa aplikacja ułatwia znalezienie filmów, które pokochasz!
Sprawdzaj
godziny seansów filmowych, dostępność najlepszych miejsc i aktualne
promocje. Dodaj przypomnienia do tytułów, na które czekasz, a jako pierwszy
dostaniesz informację, gdy tylko bilety trafią do sprzedaży.
Multikino VUE Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Multikino SA
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Multikino Website
Privacy Policy: https://multikino.pl/informacje/polityka-prywatnosci
Developer: Vue Entertainment Limited
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3 Most reported problems 😔💔
Terrible!
by Alkatar
Compared to the old App this is absolutely tragic! The English translation begs for mercy with words like DELATE. The purchasing and payment system does not include Google Pay or Apple Pay. The pay with points function is tiny and non intuitive. There is no visible section on purchased tickets, not even a notification that they should come via email.
I say “should” because in the 3 attempts I made to buy tickets today:
1. The points system locked up and I couldn’t pay, had to close app which blocked my seats. Why not allow a user come back to the reservation process? Had to wait 15 minutes but didn’t use a stopwatch so my seats were taken.
2. The payment process kept trying to force to pay with a Mastecard.
3. After eventually picking alternative seats after a 2h cool-down so I would break my phone in half, I got to the BLIK step to pay for 5 tickets with points and one more with a transfer AND THE APP SAID: “oops something went wrong, would you like to try again?” But pressing the confirmation button just caused the app to cancel my transaction. MY POINTS ARE GONE, MY MONEY BLOCKED AND THE LADY IN CUSTOMER SUPPORT TOLD ME THAT I SHOULD GET THEM BACK, BUT NOT TILL MONDAY!!!
THANKS MULTIKINO, FOR UPPING YOUR TICKET PRICES 2X and F…ING UP THE APP SO I HAVE TO TELL MY KIDS “NO MOVIES THIS WEEKEND”. I THINK WELL JUST GO TO SILVERSCREEN AND SAVE SOME MONEY!
Very bad UX and navigation
by Critikjopa
Very uncomfortable and not clear in use
Chcę dodać karty RDK
by Rspl
W momencie dodawania karty RDK, aplikacja wywala mnie i nie mogę dodać. Proszę naprawić ten błąd. Już usunąłem aplikację i ponownie zainstalowałem.
Have a Problem with Multikino VUE? Report Issue
Why should I report an Issue with Multikino VUE?
- Pulling issues faced by users like you is a good way to draw attention of Multikino VUE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Multikino VUE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Multikino VUE.
