Add Text app not working? crashes or has problems?

Add Text Status

Last Updated on 2024-04-30 by Appostrophe AB

I have a problem with Add Text

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User reports:
No current problems

User reports 0

Summary of Add Text Problems 🔥

- The app crashes when the user tries to create a new project, which is frustrating.

- One reviewer wishes they could add emojis or stickers to their text creations within the app, rather than just saving to the photo library.

- One reviewer was hoping for more cool effects beyond just text editing, such as filters and emojis.

📋 2 Reported Issues:

Nathan Boon 2023-02-20

Have paid a subscription for your app, but last three months it just keeps crashing, the majority of the time when I’m editing text

Robert Doyle 2023-01-23

I believe I just made a purchase on your app by mistake. I didn’t know what I was clicking on and would like to cancel and hopefully get back any changes.

Showing 1-2 of 2 reported issues:

Have a Problem with Add Text: Write On Photos? Report Issue

Common Add Text Problems & Solutions. Troubleshooting Guide

Table of Contents:

Add Text iPhone Issues and Solutions

Add Text iOS app crashes, not working, errors
Add Text iOS app network issues
Add Text on iOS has black/white screen

Add Text Android App Issues and Solutions

Add Text has errors/crashing/not working
Add Text server network connectivity issues
Add Text has black screen

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Add Text iPhone Issues and Solutions

How to fix Add Text app crashes or not working on Iphone (iOS):

Close and restart the Add Text app on iPhone
Update Add Text app to the Latest Version for iOS
Uninstall and reinstall Add Text iPhone app
Update your iPhone to the latest iOS version

Fix Add Text on iPhone unable to connect to server/internet connection issues::

To resolve Add Text network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Add Text Android App Issues and Solutions

Fix Add Text not working on Android, crashes, errors or is unresponsive:

Force Stop the Add Text App
1. On android, goto Settings » Add Text » click [Force Stop]

Update Add Text to the latest version on PlayStore

Clear Add Text App Cache and Data:
1. On android, goto Settings » Apps » Add Text » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Add Text.

Fix Add Text unable to contact server/ Add Text internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Add Text » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Add Text » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Add Text