Contact The Grand Mafia

Contact The Grand Mafia Support


Company Name:

About: Are you ready to become the most legendary Mafia Boss? Since the death of our
Old Godfather, the Family has been missing a strong leader, one that can unite
all the mafia gangs. You must find and recruit talented individuals from all
corners of the underworld society, ranging from thieves and mercenaries to
athletes and businessmen, to strengthen your crew.



The Grand Mafia Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Phantix Games



Verified email  

Contact e-Mail: support.grandmafia@phantixgames.com


Verified email ✔✔

E-Mail: support.grandmafia@phantixgames.com

Website: 🌍 Visit The Grand Mafia Website

Privacy Policy: https://www.phantixgames.com/en/article/privacy_policy

Developer: Phantix Games




Privacy & Terms:

https://www.phantixgames.com/en/article/terms_of_use






7 Most reported problems 😔💔

4.5 out of 5
JeanPaul Inesta
2025-02-24

I participated in and finished governor’s war event and participated in every event my faction did but I didn’t receive the chat bubble and avatar frame that everyone else in my faction received and when I go look at the chat bubbles it says it’s locked and that it’s a event related item. I’m supposed to have unlocked it and you guys didn’t give it to me like I was supposed to have received it. I’ve asked others and they said that I’m supposed to have it in my inventory but I don’t. Something is wrong with this. No one has gotten back to me yet

Anuoluwapo
2024-12-03

I have not been able to log in on my app for a while I have 100million influence and I have been reaching out buh no reply

Evgeny
2024-09-26

Hi! Today cant login to my account M7G at the game, after update Could you help me with this?

JAMES EDWARD AULTMAN
2024-06-05

I want to uninstall or delete this from my lap top and can't seem to get it done, what can I do to accomplish this?

Disappointed

2023-10-16

by ラビット724

Gov war season 3 so many glitches and the developers and staff ignoring the issues and refusing to correct the wrong doing of the system. Fighting the government building a double raid becomes set and Ming dismisses the building and the system leaves Ming in the building and releases all the support causing the hero to be captured. We hold the government building for 8 hour and instead of shielding the building the time reset to 11 hours needing to hold, while after a double raid was set on the building so we left the building and the shield open but the system still gives the title to the team. On an arsenal battle they closed the shield too early, we send the videos that our members took and the staff still ignored the issues of their system and again never fixed the titles. Why spend so much money on a game when the system messes up and the staff does not care to correct the mistakes they have caused

The equipment update really killed this game.

2023-10-21

by Remove The Equipment Update

It’s was hard enough trying to get contracts from the kingpins to upgrade each specific piece of equipment. You’d rarely get any materials from, most times it’s just speed ups and resources, but again it’s a 1 out 10 chances you’ll ever get a contract. With this update, no longer will you just have to upgrade the equipment from Plain to Simple to Rare. Easy steps right? Well now, you’d have to go from Plain 1 to Plain 2 to Plain 3 to 4 then to Simple. And that’s for every grade level of equipment. This is a major disadvantage for players who don’t have grand equipment, because there are hundreds of high level players who do have grand and didn’t have to suffer from this update. With this update really the only way for you to get the contacts you need is to just pay for packs, because again the developers made it so that only the kingpins and sometimes your babes will give you contracts. But the kingpins don’t give you contracts even though they’re supposed to.

To the developers, you guys need to fix the contracts issue. You guys need to make it so that we the players can get contracts from the mystery crate, the faction shop, the task shop, opening faction gifts. Because the kingpins just aren’t cutting it apparently. And not everyone is rich enough to spend thousands of dollars to play.

Don’t play!!

2023-10-28

by Bweidnre

I love this game and have spent tons of money on it. However when I reached out to the GM to point out that there are a lot of players who are selling and buying accounts which is a direct breech of terms of service i got no reply. So I requested a refund for purchases that I have made since I found out about the breach of contract in the game. If the developers aren’t going to hold up their end of the terms of service contract then why should I have to be accountable for purchases made in their fraudulent app. I still got no response. So I went directly to Apple to request a refund. Apple refunded my purchase. I logged into the game to find a message saying if you don’t pay back the refund your account will be blocked.

Really you can’t respond when I am trying to report players abusing the game, but when I get a refund then you want to respond???

Don’t download this app. Is a scam to pull you in so you spend more money. Even if you spend money though the players who spend more than you will always take priority over you. You don’t matter to Yotta Games unless you are a big spender.


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