Contact The Grand Mafia Support

by Remove The Equipment Update

It’s was hard enough trying to get contracts from the kingpins to upgrade each specific piece of equipment. You’d rarely get any materials from, most times it’s just speed ups and resources, but again it’s a 1 out 10 chances you’ll ever get a contract. With this update, no longer will you just have to upgrade the equipment from Plain to Simple to Rare. Easy steps right? Well now, you’d have to go from Plain 1 to Plain 2 to Plain 3 to 4 then to Simple. And that’s for every grade level of equipment. This is a major disadvantage for players who don’t have grand equipment, because there are hundreds of high level players who do have grand and didn’t have to suffer from this update. With this update really the only way for you to get the contacts you need is to just pay for packs, because again the developers made it so that only the kingpins and sometimes your babes will give you contracts. But the kingpins don’t give you contracts even though they’re supposed to.

To the developers, you guys need to fix the contracts issue. You guys need to make it so that we the players can get contracts from the mystery crate, the faction shop, the task shop, opening faction gifts. Because the kingpins just aren’t cutting it apparently. And not everyone is rich enough to spend thousands of dollars to play.

by Bweidnre

I love this game and have spent tons of money on it. However when I reached out to the GM to point out that there are a lot of players who are selling and buying accounts which is a direct breech of terms of service i got no reply. So I requested a refund for purchases that I have made since I found out about the breach of contract in the game. If the developers aren’t going to hold up their end of the terms of service contract then why should I have to be accountable for purchases made in their fraudulent app. I still got no response. So I went directly to Apple to request a refund. Apple refunded my purchase. I logged into the game to find a message saying if you don’t pay back the refund your account will be blocked.

Really you can’t respond when I am trying to report players abusing the game, but when I get a refund then you want to respond???

Don’t download this app. Is a scam to pull you in so you spend more money. Even if you spend money though the players who spend more than you will always take priority over you. You don’t matter to Yotta Games unless you are a big spender.

by Karrelldagreat

So I received a message in game stating that if I didn’t return money for a pack that was bought and never received in game that I would be banned I go to log in today and it says that contact gm in game but how when my account is banned please check bank statements because you will be charged and not even know it I had a pending charge on my card for two weeks because I had transactions blocked on my card so tell me how I received something when my card didn’t allow the charges to go through but yet when I unlock my card they still charge my card like I’m pretty sure that can see all purchases and if was received or if the sale was declined and when I requested a refund I received a nasty message stating that if I didn’t return the money within a certain timeframe that I would be banned the game is good overall but it needs major changes starting with their customer service and it’s a shame that a lot of people leave this game because of such reasons all I know is if I don’t have access back into my account then I maybe one of those same people