Contact Grand Theft Auto Support

by _Vices_

I guess I should not be surprised really, but the app does not appear to support the next gen versions of the game that were recently released. I have tried signing in and out of my account to see if the list of available platforms updates, checked to see if an update was needed/pending, checked the app on my iPad Pro to see if maybe it could be due to the fact I am using a much older iPhone model that can no longer access recent updates of the app, but the only options shown are still PS3/PS4, Xbox 360/Xbox One, and PC.

I am normally willing to cut companies in the video game industry a certain amount of slack knowing that there are a lot of gamers that do not want to acknowledge the realities of developing modern AAA games and the cost it takes to do so, but the fact Rockstar and parent company Take-Two Interactive couldn't be bothered to update this app for the next gen updates, plus the recent introduction of the GTA+ subscription plan that does not at all seem like a good value for players of a decade plus old game, are indicative of a lack of respect for your customer and force me to seriously question whether I should lump Take-Two in with the other publishers/studios that pushed even a business friendly customer like me too far and whose games I will no longer purchase under any circumstances.

by KY.Mom.of.4

I cannot sign in. The first problem is that I can’t see what I'm typing into the sign in bar as its the same color as the bar. Secondly it just isn’t working. I rest my password and have attempted many times. I know I'm putting the correct information in but it still won’t let me in. So I can’t even use the app. This is an issue as I doubt the app will get fixed any time soon since it won’t be selling any shark cards.

To make things worse something happened and I had to make a new social club account, which whatever thats fine but I loss access to my custom plates that I payed for and now I can’t use the app to get them back. Thanks Rockstar. Please fix this soon. I payed money for plates that I can’t access anymore.

UPDATE: I was able to get into the app, however I had to repurchase all of my plates. This in not the fault of the app but Rockstar social club somehow just loosing my account. The app still deserves 1 star however. It be much more simple if we could just do this in LS customs in GTA Online instead of using this app. The only reason 90% of people ever downloaded this app was because of the plates feature. They should do us a favor and put the custom plates in LS customs and just take this app of off the store.

by .F.S.

I have always loved the fact that you can make custom plates through this app. I had stopped playing gta online for a little while and came back for the new updates and have bought new cars in gta online. I re-linked my social club anticipating that I would be able to add my custom license plate to my new vehicle‘s however I have repeatedly tried multiple orders and none of which have shown up in los santos customs even though i have been receiving the texts telling me to go there. I did do some research and discovered that accounts may be put under the “dupe list” depending on the amount of cars one sells in a 30 hour period. but I can assure that my account has never been used for anything of the sort I legitimately steel and sell cars through my organizations vehicle warehouse. I believe I may have mistakenly been placed under the dupe list because I spend 6+ hours on GTA online a day legitimately stealing and selling cars, most likely over seven in a 30 hour period. it would make sense that I was mistakenly placed under that list. A response would be greatly appreciated as I would like this issue to be resolved in a timely manner.