My Triumph Reviews

This is incredibly sad, and I also cannot depend on this for simple routes. 1. Make it so a person can review the turn by turn directions, esp if you only provide next turn info. This gets hard navigating an unfamiliar route and I’ve missed multiple turns because it takes a minute to catch up after a couple turns in a row. Also, show next turn somewhere, so next turn and turn after that. 2. If your off route, there are two choices go back to route or stop and redo the route. Google will auto re-route. Without it re-routing you have to stick to the route. I still think it would be best to offer it as an option, because it also frustrates me when google changes a route to save me 30 seconds. 3. MyTriumph continues to use location even when you have it, while using application. Could you do a power off button like waze? I am having to go back and forth now to setting to give and take away permissions. Agreed with prior comment, don’t buy the Triumph for Navigation, but other than that it seems to be a nice bike.

Also, maybe look at other developers or options. Some of the issues from a year ago are still issues. It doesn’t have any good ratings. We need a nice app for a nice bike.

MyTriumph works ok now that I can pair my phone and enable navigation.

I’m mostly interested in Nav feature, so I’ll focus feedback there. I’ll start by saying I’ve not once used the what-three-words feature. Maybe because I’m staying on the streets where I can use a regular address. So for me it’s all a bit of a distraction. Selecting waypoints within 3’X3’ squares can be tedious as well.

Nav mostly works. I get distance and turn info on dash but it gets street names wrong sometimes so you kinda have to roll with it as exits and turns come up.

UPDATE: I just had my first ride since latest update and noticed that the navigation is working better now. The street names came out correctly. It might be my imagination, but the audio in my headset seemed better as well. No cut outs when playing music this time.

My biggest gripe at the moment is that I can’t prepare my routes ahead and then select it later when I’m ready to ride out. I’d like to save multiple routes in the phone to pick from based on my mood.

I’d also like a way to cancel a route while out on the bike. Plenty of times I’ll see something interesting while out on the road to check out and the Nav will whine at me trying to get me back on the original path over and over again until I get fed up and pull over so I can cancel it from the phone.

OK, so I bought a new Tiger two days ago and tried to sync my phone with its TFT so I could use the My Triumph app to display data from my phone on my Tiger’s TFT. The trouble is, you can’t open MyTriumph without registering with Triumph. I had already registered with Triumph so I tried that email address and got back a message that their server was down try again later. When I tried again later, the response was that my email address was already used so I tried the “forgot password“ link thinking I had tge wrong pw. I waited and waited and waited for an email to let me reset my password but it never came. I then tried three other email addresses that I have and which I know have not been registered with Triumph. Same responses “That email address is already in use.” Triumph really needs to get their technology act together.

I paid almost $600 for the Bluetooth connectivity, including installation with the hope that MyTriumph would be decent. It’s not and I feel taken

The positive is that it supposedly uses google place searches. But there are where it’s strengths end. Weaknesses include
1. It can’t/wont recalculate a route if you take a different turn. This alone makes MyTriumph almost worthless
2. Can’t use navigation and track your route at the same time
3. Can’t save favorite poi’s Like your home!
4. Only displays a textual instruction on the bikes display, no map.

If they would just build an interface son that one could use google maps and it shows the map on the bikes display, that’d make it amazing.

Updates as on 01/26:
Using MyTriumph for a few weeks, feel the following can be improved
1. Show the map and route updates/ traffic updates (with navigation prompts) on the amazing TFT screen Tigers have.
2. Show trip metrics e.g. Speed/ Top speed/ Lean Angle/ Fuel Consumption
3. Allow bike ride planning in advance and save atleast 5 future trips.
4. Allow atleast 2 fav POIs , home & office so that it’s faster to get going.

——•—•—I love the interface and it’s certainly handy to have the navigation prompts on the beautiful/ large TFT screen (phone can be in your pocket/ no need to use the phone screen for navigation). The pairing was a bit tricky thought - the instructions are great for iOS but one key requirement is missing - your phone’s name/Bluetooth name can’t be long (say more than 15 to 20 characters, if that is the case the pairing will be successful but navigation will not connect. I got to solve it by Trail & Error. This should be added as a call out on the instructions. Overall great app!

Not sure why the reviews are so bad. It mostly does what’s advertised. Searching works well and the pins thing is great. My biggest gripe is the lack of route planning, it would be really nice to plan a route and not need to ride it that moment. It is a little slow/buggy at times. It got stuck on an old road name while I was riding and if you have short turns back to back it can be a little delayed on when to turn. I think a little extra effort in fixes and adding the route planning would make this a great app! Also mpg seems a little off, it said I was averaging 19mpg in MyTriumph but the bike says 50mpg…

MyTriumph was pretty bad. Having used it today, it’s way better than it was. The navigation is still a bit iffy. It clearly knows where it wants you to go, but there are glitches:
1. It doesn’t understand freeway exits - the display in the bike and the spoken instructions tell you to exit onto the road you are already on, doesn’t give the exit number or the road you are exiting to. Makes US cloverleaf exits tough. So it’ll say exit onto I-470 when it should be saying exit onto Woods Chapel Rd.
2. It uses the “wrong” road names. E.g. i was riding on I-470 and then I-435, but app just calls all of this US-50, which is true, but way misleading. It should be using the major road name, not the minor road name.

I was quite pleased to have my phone connect without issue given all the negative reviews. That said, the navigation function is not great. Not only do you have to use the triumph app instead of Google Maps, but the routing options are limited and the directions on the Tiger TFT are not that helpful. A simple arrow is not good enough. We need a small map to provide directional context and we need more warning for the next turn. In its current state I’ll never use it and I’ll just use a phone mount instead.

After an assist from Triumph the local dealership reloaded the software on my bike and MyTriumph connects and works as expected now. Thank you!

Oh MyTriumph is terrible seems impossible to get it to actually connect and Lord help you if you go to dealer/service for help they’ll just share a sheet that says if your phone is newer than IOS 8!?!? It won’t work. At least my bike came with this and I didn’t have to pay extra for this feature!

I bought the bluetooth connection module for my Scrambler 1200 XE. This plus installation put me back at least another $500 on an already expensive bike.

I managed to pair the bike and my iPhone X for phone, text and music. However, there is no way to get the navigation to pair/work with MyTriumph and to have MyTriumph show the bike dashboard. MyTriumph become pretty useless since these are arguably the features that people will want the most. I regret the purchase and would advise you to wait until Triumph comes up with a decent app-module interaction before purchasing. Looks like more attention to app (not just bike) build quality is needed.

I have an iPhone 12 and was so excited to have turn by turn directions in dash on my new Trident 660 but MyTriumph itself is unusable.

The whole point is to be able to pair your iPhone with the bike and be able to control the iPhone from the handlebar buttons. Doesn't work.

The Bluetooth module on the bike doesn't seem to understand that it's an intermediary between headphones and the iPhone. Music plays to / connects to the bikes Bluetooth module as if the bike itself were the speaker.

After pairing with the bike if you do select your headphones directly from the iPhone itself the controls on the handlebars stop working.
This means that you:

Either have control over the music / phone with the handlebars and can't hear anything or you can hear the music and have no control over it.

Friends: mount your iPhone on your handlebars and skip the non-functioning Bluetooth module / app.

When will Triumph resolve these issues?
Basic functionality is missing here.

I bought a tiger 900 in June and put the connectivity module through the paces. My triumph app is mainly for navigation. I used it once for a 500 mile ride. I painstakingly entered the route and jumped on the bike and hit the road. About 5 miles into the ride the navigation started barking at me to turn around and go a different way. I found this along the whole trip. navigation simply
Could not follow the path I laid out. I ended up relying on Apple Maps. It was far more effective at guiding me through my headset than MyTriumph. I should also say it is telling that Triumph hasn’t dropped a release in 6 month. Not very agile triumph!

No matter how many times I map, re-map and map again the pins that I drop get completely jacked up and never, ever work except for the first point in the route. I will use the Free Ride portion but for a trip I won’t even think about using the Triumph app. Very disappointing that one of the benefits of the bike should be directions on the TFT display and that the phone software is incapable of performing a primary function.
I certainly hope that in the very near future that the issue will be resolved and that this important part of the motorcycle can be used.

I like the simple layout of MyTriumph and world like to use this to record my rides but my 2019 street scrambler does not have “triumph Connectivity”. MyTriumph description says I can record the ride without it but whenever I try to start navigation it asks me to connect to the bike with Bluetooth. There seems to be no way around it.

Am I missing something?

I don’t see the Free Ride Option either.

I paired 4 times with my new Triumph Trident and I still have a hard time connections the bike-iPhone-intercom.
MyTriumph is very laggy, options for routes and adding stops are a headache. Arrows don’t point in the correct directions. Would be better if it showed a map instead.
Presenting favorite places or commute is impossible.
I suggest allowing the TFT of the bike pair with google maps for better directions.
We need more updates to MyTriumph.. come on Triump you can do much better than this!

My Bluetooth shows connected on my phone and on my 2020 Tiger 900. In fact as I type this it shows MyTriumph is actively using my location. My calls/messages will show up on my TFT display; however, when I try to activate the navigation in MyTriumph it asks me to pair then it times out stating it can’t connect (while it is already connected). That is probably the most useful part of MyTriumph imo. Hopefully triumph can push out and update to make it better as I do like the idea.

I really want this to work. The navigation kind of works if it doesn’t quit halfway through a ride. I paired my sena 20s to the bike as directed, audio cuts in and out anytime I move my helmet. The recent calls is the only other thing that works when the phone finally connects. No other features work at all. Volume, play/pause or SMS. Please fix!

Purchased a 2021 Tiger 909 GT Pro to find out the My Triumph app is not compatible with the iPhone XR and is only compatible with 6 phone very disappointed that I can use the navigation and other options . According to triumph in a nut shell no update are come so you are out of luck basically should have tested before buying the motorcycle. So in conclusion don’t buy any triumph if you are looking to use navigation unless you get a phone that is on the compatible list

2021 Triumph Rally Pro. Refuses to connect to the navigation mode. Connecting a headset so that you can use it is also problematic. Would love to review its functionality but without even being able to connect ..... well. Using iPhone 8+ with most current updates. Hope Triumph really takes a look at their app. Love the bike but this is very disappointing since it the HUB for connectivity

One of the joys of motorcycling is taking a different route than planned - but with MyTriumph navigation does not reroute and instead requires you to go back to a last known point. You cannot even reconnect with the route further along it.

Useless for 90% of rides

... until you turn off your new ‘21 Tiger 900 GT Pro and return to it later, only to find that it absolutely will not connect again until you’ve wiped every trace of the bikes Bluetooth from your iPhone 12, and every trace of your phone from the bike, and start the entire pairing process over again from scratch. Attempting to connect the bike without doing so will simply add another bike to your ever-expanding list of BT devices, only to fail to show a connection in MyTriumph itself.

Update: After going through the process several times, and renaming my Tiger’s Bluetooth module (*shrug*), MyTriumph finally makes a reliable connection when turning the bike on. Note that it will show up as two different BT devices; one for nav, and one for everything else, for some reason.

Turn-by-turn navigation works ok for the most part, but I’ll echo what others have said... route planning on MyTriumph is very frustrating, and we seriously need an option to import routes created on Google Maps itself, so I can do this on my PC. The what3words feature easily creates very convoluted routes that take a lot of effort to edit. Some sort of “no backtracking” option would be very helpful here. Also, hitting the button in the first place re-centers your view on the map, so you have to find where you were looking all over again.

Straying from your path results in a re-route.... eventually. It can take a very long time for this to happen, and doesn’t happen until you reach a major junction. Meanwhile, you’re riding along for many miles with no updates on the display whatsoever, wondering if you’ve missed something important, or if it’s ever going to actually re-route you at all.

Will not work with iPhone 11pro. iPhone can connect to the module but not MyTriumph (needed for navigation). I had hoped developers would be a little faster to add compatibility but still won’t work. I’m sure I’ll get a response saying re-download, check the message boards here, try this, and when all else fails check with a dealership. Sadly I have tried all of those things and checked with both dealerships near me.

I had read reviews regarding MyTriumph and seen that the reviews were not great. I purchased my bike on Nov 25 and MyTriumph must have been updated since it works perfectly. I have IPhone 12Pro Max

I bought a $16,500 Tiger 900 GT Pro for all the cool features and whizbangs, one main feature was being able to use gps navigation via MyTriumph through the dash on the bike - This simply does not work and I feel a bit cheated. MyTriumph has major flaws and the fact the last update was released 6 months ago signifies that Triumph is in no hurry to fix it. MyTriumph does nothing.

App is useless because Triumph did not make it compatible with my iPhone. I spent over $300 to install the Bluetooth module on my 2019 Triumph Scrambler 1200 XC just to use the navigation from MyTriumph and I can’t. I’ve been waiting over 2 months and there have been no updates for MyTriumph! DO NOT BUY the Bluetooth Connectivity System if you plan to use it with iPhone 11 or 11 Pro

Used it for the first time and it started out ok with directions, but then stopped working and locked up my iphone 12 pro. Please allow it to use google or apple maps instead. The only thing I like of the com module is the switch music from handle bar controls.