Contact Stitchly: Cross stitch

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About: Stitchly is the best cross stitch pattern maker app on iPhone and iPad. Easily
create your own cross stitch patterns with this simple yet powerful app.


 
  2025-03-10

Stitchly Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email ✔✔

E-Mail: serjth@levz.dev

Website: 🌍 Visit CrossStitch Editor Website

Privacy Policy: https://levz.dev/mobile/privacy-policy.html

Developer: Serjth








3 Most reported problems 😔💔

4.7 out of 5

Waste of Money - Can’t use across devices

2025-03-12

by Bubbly10

Tried out the trial. Seemed good, decided to go ahead and pay the $30 but I made the purchase on my phone. When I wanted to download and “sign in” on my iPad, like you usually do for other apps…it turns out there is no “signing in”. You have to “restore” the app by having your devices signed in using the same Apple ID you used for the original purchase. Mind you the iPad I use uses a different Apple ID. Okay, so I sign out and sign back in with my Apple ID (already inconvenient for me since it’s a shared family iPad) but it still doesn’t restore. It gives me instructions, which I have already followed but the restore is unsuccessful. Honestly a waste of money. Pretty sure there are better apps out there that allow you to SIGN IN into your account and not make it difficult to use the app. Skip this app. Not worth it. Waste of Money.

not enough demo features to decide, can’t send feedback

2025-03-13

by Nashife

I wanted to get a sense of how to use this app and if it could give me the results I want but way too many of the features in the demo are behind the developer’s paywall. I wasn’t able to try enough of it to decide if I liked it. Particularly I wish I could have at least previewed the higher resolution outputs. I would have been totally happy if the app prevented me from saving the pattern or something but I do wish it would allow you to preview higher resolution patterns somehow.

Additionally I wish the developer printed an email address or something like that in the area to provide feedback. I don’t use the email client on my apple devices and so my only way to provide feedback about my experiences is to write a review here. I would have loved to send a more detailed feedback email instead of this review but the app would need to give us another option besides trying to open your email client on the device.

I’d love to give the app another try if there were more demo features to help me see if I can get the results I want. Thanks!

Love the app but back stitch could use an update

2025-03-14

by BusyBeeArts

I have made several patterns with the paid version of the app so far and have been really happy with the ease of use. I would give the app a 5 star but the only feature I’m not happy with is the back stitch. In black and white charts, there is no way to distinguish between back stitches. Many of my patterns have multiple colors used for back stitching, but if I’m reading the black and white chart, all back stitches show as the same bold black line. Color charts are a little better in that the back stitch line is shown in the intended color, but if you have the line going over the same colored square, the line blends in. I have resorted to using a thread color a few shades darker just so that the back stitch lines are more distinguishable on the chart.

I do think the paid version is well worth the money if you are making many patterns. I sell mine on Etsy, and love the many features available. All my patterns are made from art I’ve drawn digitally and then imported in, and the auto pattern creation makes things simple and quick. I import the image, do some touch ups, add back stitching, and done!


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