Are you having issues? Select the issue you are having below and provide feedback to CBP One.
I can’t take my picture with app. It only showing the blue logo. Please help.
My beneficiary cannot scan her passport, she has been trying for 5 days with different phone connections without success, is there an issue with the app? when is going to be resolved?
My beneficiary cannot scan her passport, she has been trying for 4 consecutives days with different phone and wifi connections without any positive results, is there an issue with the app? when is going to be resolved?
I am trying to bring my fiancee from Venezuela to Vermont. We have successfully submitted the I-134 dorm, but had to have USCIS fix a typo with her passport number. Her name is SUHEY ZIKIU ABREU GUTIERREZ. Her"A" number is A231 979 397. Now we get to the very end of the CBP1 App without any errors, but when she submits, she just gets a spinning blue circle. We have tried at least 3 times and waited for as long as 45 minutes the initial time, but nothing happens, just keeps spinning.
I am trying to scan my passport and it wont let me. Shows an error all the time
I can not scan My passport, it gives me error
after paying the I 94 app fee of 6 dlls. my receipt did not print. system says unable to. How do I get the receipt.
Complete guide to troubleshoot CBP One app on iOS and Android devices. Solve all CBP One app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Customs and Border Protection, developers of CBP One.
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Developer: U.S. Customs and Border Protection
E-Mail: [email protected]
Website: 🌍 Visit CBP One Website
CBP One™ also provides access to a digital copy of their I-94 and up to 5 years of travel history. · The "Check Your Trusted Traveler Programs Status" feature allows travelers to check the status of an existing Trusted Traveler Programs (TTP) application and membership using CBP One™. They will also be able to receive real-time status updates regarding their appointment requests, or chat with a CBP Agriculture Specialist if additional information is needed from them. · The I-94 feature allows travelers to apply and pay for their I-94 up to seven days prior to their arrival in the U. S. at a Port of Entry (POE). CBP One ™ currently has two features available, with more features being rolled out over the next year. · The Inspection Appointment request feature allows brokers/carriers/forwarders to use their mobile device to request an inspection for perishable cargo entering the U. S. The CBP One™ app serves as a single portal to a variety of CBP services allowing users to be quickly and conveniently directed to the features they need by answering a series of guided questions. Features rolled out over the next year will benefit Small Vessel Operators, Bus Operators, Aircraft Operators, Seaplane Pilots, commercial truck drivers and Commercial Vessel Operators. Also, TTP applicants that have scheduled a remote interview can attend their interview using CBP One™. CBP One™ I-94 is available nationwide. However, the ability to make appointments for perishable cargo is available at participating Ports of Entry (POE) only, please contact your POE for more information.