Contact Jira Data Center and Server Support
Published by Atlassian on 2023-08-24 About: The Jira Data Center and Server app lets teams who use Jira collaborate and give
updates from anywhere.
This mobile app works with self-hosted:
- Jira Core
(Server) and Jira Software (Data Center and Server) instances running Jira 8.
How to Contact Jira Data Center and Server Customer Service/Support
Listed below are our top recommendations on how to get in contact with Jira Data Center and Server. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Jira Data Center and Server. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Atlassian
E-Mail: [email protected]
Website: Visit Jira Data Center and Server Website
76.67% Contact Match
Developer: Atlassian
E-Mail: [email protected]
Website: Visit Atlassian Website
Privacy & Terms:
https://go.atlassian.com/jira-dc-server-app
Reported Issues: 3 Comments
By Vexal
can’t even check server compatibility
Useless app. It can’t even get past the “enter site url” screen without complaining that I need to contact an admin has to change server filters to allow unauthenticated requests. Why not just authenticate first? This seems like a problem that shouldn’t exist, and I as an engineer should never be expected to talk to an admin, or to anyone. Not even my family. I didn’t know it was possible to be more useless than the Jira mobile site, but given this can't even login, this is more useless.
By Cyber40014
Does not show ServiceDesk Projects.
Or JSD issues in Servicedesk projects. Worthless for everyone who has also JSD projects (naturally these are the ones which profit most of the advantages of an app which allows them easy access to their system from their mobile) This was a fail on the very foundational basics: Who needs mobile notifications and the possibilty to quickly comment on an issue to avoid stalled issues? -> Well for sure not the people which work with issues involving customers, having SLAs and going overdue! ...not! That they did not even tried to deal woth JSD issues the same way as jira issues so i could search for it or see if my name was tagged in a comment... no, Atlassian pretends the whole project does not exist...
By Samphif
The response did not contain a body Error
Is been receiving this error for a while which completely makes this app useless as nothing will be displayed. And even when going directly to a specific record this error is displayed. In the last few months there’s been 1 day when this had worked correctly.
Have a Problem with Jira Data Center and Server? Report Issue
Leave a comment:
Why should I report an Issue with Jira Data Center and Server?
- Pulling issues faced by users like you is a good way to draw attention of Jira Data Center and Server to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Jira Data Center and Server customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jira Data Center and Server.
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