Contact Häfele Connect Mesh v1 Support
Company Name: Haefele SE & Co KG
About: The Häfele Connect Mesh App opens up new possibilities for setting up your
smart home, linking, grouping and controlling Häfele Connect devices.
The
devices communicate with each other within the established Bluetooth mesh
network and offer new possibilities of control.
Häfele Connect Mesh v1 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Häfele Connect Mesh v1 Website
Privacy Policy: https://www.hafele.com/us/en/info/privacy-policy/646/
Developer: Häfele SE & Co KG
3 Most reported problems 😔💔
Missing Timer Functionality
by Haug Haus
Still no progress on adding a timer function, and now the app update seems to have reset my settings and I have to start over.
I tried to get support from Haefele first, but only got the response that this feature is on the list to add- no ETA available. If you want to have lights come on or off at a certain time, it is not possible. The old version of Haefele’s Bluetooth system did this, the new version called Connect Mesh does not. Not sure how that made it through the release process- releasing something with less features than the previous version. So I wait, after paying $100 for the Bluetooth module. I will gladly update to 5 stars once this feature is brought back.
Needs smart bridge or more features
by Nonamekkthx
I built a custom kitchen with 3 Häfele loox5 Bluetooth distributors and wall switches. This app works well to configure the system but requiring using an app on the phone or wall switches without either a) scheduled events or b) smart home integration like Alexa and Google home makes the system feel very out dated. I want the to be able to use the scenes at particular time of day, not required to go toggle a light switch.
Mesh
by 12345554
Ive worked with this app quite a few times now and am impressed at how customizable it is. Looking forward to future updates and glad the mesh boxes can be updated.
Have a Problem with Häfele Connect Mesh v1? Report Issue
Why should I report an Issue with Häfele Connect Mesh v1?
- Pulling issues faced by users like you is a good way to draw attention of Häfele Connect Mesh v1 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Häfele Connect Mesh v1 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Häfele Connect Mesh v1.
