Contact Word Wiz Support

by LeRoyFamily

I’m not one to write reviews. I understand that the company receives revenue from ads and patiently wade through the multiple screens between games. However, over the last few weeks, there are pop up ads DURING play that must be X’d out of. These ads go away only to return (same exact ad with play options) mere seconds later. At Christmas, it was a beverage snowman game and now it’s some car maker game. If I wanted to play those games, I’d go find them! But, not on the middle of a descramble letter game where I’m viewing the letters trying to come up with new words. The pop up ad games block the letters and ruin my concentration. Instead of highlighting the advertiser, I’m frustrated and hoping someone in the developer team gets a clue that if people stop playing and delete their game, there will be less revenue generated. Please stop during game play pop up ads…I don’t want to have to continually X out of them to return to the letter list.

by VJnMD

Over 2 months ago I began having issues with Word Wiz. I figured that others would complain and it would be fixed, but after a month I finally sent a message to Support detailing the problems. They responded saying that they were aware of the problem and would look into it. Another month has passed and it still hasn’t been fixed. The screen goes black always after a commercial and it takes several hours to get back in and inevitably after just a few games the same thing happens. I’ve watched countless commercials that didn’t result in a game. I’m not sure why this can’t be fixed but I thought Mobilityware was better than this. It’s a great game but when an issue goes on as long as this it just becomes annoying.

by Asksub

The game is absolutely addicting, but there are more ads than game time. It’s not bad when you get free hints to watch an ad, but I just put down the game until the ad is over. But, you have an ad when you open, an ad when you complete a puzzle, an ad after a word definition, an ad between levels, and an ad when you get to a new level. It is really annoying. I got so tired of the ads I just stop playing and go to a different game. Now that I am deeper into the levels the ads are lasting longer and longer. Some of the ads won’t even let you close out of them. They send you to the App Store and then you have to completely close out and go back to the app to start again, but when you do you have to watch another ad. Yuk!