Grokall app not working? crashes or has problems?

Grokall Status

Last Updated on 2021-08-21 by Grokall, LLC

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

83.3%

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Grokall Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Grokall app on iOS and Android devices. Solve all Grokall app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Grokall iPhone Issues and Solutions

Grokall iOS app crashes, not working, errors
Grokall iOS app network issues
Grokall on iOS has black/white screen

Grokall Android App Issues and Solutions

Grokall has errors/crashing/not working
Grokall server network connectivity issues
Grokall has black screen

Grokall iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Grokall app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Grokall app crashes or not working on Iphone (iOS):

Close and restart the Grokall app on iPhone
Update Grokall app to the Latest Version for iOS
Uninstall and reinstall Grokall iPhone app
Update your iPhone to the latest iOS version

Fix Grokall on iPhone unable to connect to server/internet connection issues::

To resolve Grokall network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Grokall black/white screen (blank screen) on iPhone:

Follow the Grokall iOS app troubleshooting guide Here →

Grokall Android App Issues and Solutions

Fix Grokall not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Grokall app issues:

Force Stop the Grokall App
1. On android, goto "Settings" » click Grokall app. » click "Force Stop".

Update Grokall to the latest version on PlayStore

Clear Grokall App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Grokall app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Grokall.

Fix Grokall unable to contact server/ Grokall internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Grokall » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Grokall » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grokall on android.

Solve Grokall black/white screens issue on Android:

Follow the Grokall android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grokall, LLC, developers of Grokall.