Këdia app not working? crashes or has problems?

Këdia Status

Last Updated on 2021-11-25 by Cityway

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Common Këdia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Këdia app on iOS and Android devices. Solve all Këdia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Këdia iPhone Issues and Solutions

Këdia iOS app crashes, not working, errors
Këdia iOS app network issues
Këdia on iOS has black/white screen

Këdia Android App Issues and Solutions

Këdia has errors/crashing/not working
Këdia server network connectivity issues
Këdia has black screen

Këdia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Këdia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Këdia app crashes or not working on Iphone (iOS):

Close and restart the Këdia app on iPhone
Update Këdia app to the Latest Version for iOS
Uninstall and reinstall Këdia iPhone app
Update your iPhone to the latest iOS version

Fix Këdia on iPhone unable to connect to server/internet connection issues::

To resolve Këdia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Këdia black/white screen (blank screen) on iPhone:

Follow the Këdia iOS app troubleshooting guide Here →

Këdia Android App Issues and Solutions

Fix Këdia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Këdia app issues:

Force Stop the Këdia App
1. On android, goto "Settings" » click Këdia app. » click "Force Stop".

Update Këdia to the latest version on PlayStore

Clear Këdia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Këdia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Këdia.

Fix Këdia unable to contact server/ Këdia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Këdia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Këdia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Këdia on android.

Solve Këdia black/white screens issue on Android:

Follow the Këdia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cityway, developers of Këdia.

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