Shutter - Sony Camera Remote Reviews

Shutter Reviews

Published by on 2026-02-13

🏷️ About: Remotely control Sony Alpha and Cyber-shot cameras. Effortlessly capture time-lapse videos in RAW, advanced selfies, real-estate, travel and group photos.


       


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Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 879 combined software reviews.

Is Shutter Safe?
Shutter - Sony Camera Remote is very safe to use.
66.7/100

  Safety Analysis »»

Is Shutter Legit?
Shutter - Sony Camera Remote looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

4.3 out of 5
Elegantly functional app with a useless and fatal flaw for Astro-photography.

Shutter does NOT support RAW, ARW, or any other file format that is important to imaging. I wasted 12 hours of data imaging IC 434 using the intervalometer function thinking that when I get back to the telescope that the data was good. It was all .jpeg files. I troubled shooted the setting and the camera was on RAW and jpeg. I’ve also tried just RAW with the same results. My advice, do not support Shutter developer. I spent years struggling with cheap equipment before going to Astro-Physics and Stellarvue. Shutter is right there with cheap. And as a note to the developer: please do not reply to my review trying to defend your product. Fix the issue instead so in the future unsuspecting imagers like me aren’t disappointed by an advertised function of your app failing miserably, and costing time and money for “basic” functionality. Coding is not that hard. Actually, I will do it myself.

Great, but with some Bugs

More functional than Imaging Edge app, when connected Works wonderfully when connected even with Apple Watch. When trying to connect, sometimes it’s wonky. At times, laggy on screen and touch functionality especially when using Bluetooth. Moreover, you need Bluetooth [on] to connect to your iPhone with Sony A7IV and to use Apple Watch to use remote this app. With or without Bluetooth, on Sony ZV-E10, it’s extremely laggy! Ironically, they recommend to turn Bluetooth [off] to avoid lagginess. All that said, Still I’m using it.

Works Fine

Shutter works fine and the pairing process was easy. The only issues I experienced was the noticeable delay between taking the photo versus the time it actually registers to your camera.

The second challenge was disconnections—I was standing a few feet away from my camera and Shutter disconnected within a few minutes of purchasing it. I have to manually close and open Shutter to establish a connection.

My third problem is that during this app usage and after closing Shutter , I’m not able to send or receive texts. I’m a product photography who also uses airplay to send images to my TV—which I use as a backdrop. Whenever I have to use this app, it interferes with airplay even after I close Shutter . After using this app, I have to turn my phone off completely to allow my phone to receive messages and to use airplay, even though I have consistent Wi-Fi and cellular data. At this point, this works fine for in-studio shoots, but it’s not reliable enough to use at offsite shoots. I hope in time Shutter improves in its funactionality. 😊

Decent but missing one big feature/functionality

I like Shutter. It’s streamlined and has a simple unobtrusive user interface. The Tao to connect feature is awesome but it’s missing something pretty big in my opinion.

It only imports/saves the image previews to the phone when the this app button is pressed in Shutter but not when the this app is pressed on the camera body itself. I would love to be able to have my camera connected and shoot with my on camera this app release and still have the image previews transfer over to my phone cause the LCD on the back of the camera body isn’t as reliable at times.

Another smaller missing functionality is to be able to control the time in which Shutter shows the image preview after taking the picture. Wish I could choose in app to disable the automatic image preview and shoot without the lag.

Also it would be a great addition to have the camera control UI change orientation with the phone. If I rotate my phone landscape I have the ability to rotate the live view but the camera control UI are sideways.

Great when it works

It’s so nice being able to toggle the controls of the camera with an app but the problem I face is connectivity problems. It’s always a pain trying to get Shutter to connect to the camera when first starting out. When it comes time to to actually taking the shot I have missed so many chances because the camera hesitates after clicking the button in Shutter . I’m not sure if the camera WiFi just isn’t the best or Shutter struggles? I will have to test the native Sony app to see how well connectivity works between the two. I have also noticed the in app preview of what the camera sees “wobbles” if you move your phone around.

Exposure Bracketing not working - fixed

My camera is Sony A7iii. The Exposure Bracketing is showing disabled and off. Tried Aperture and Shuttle priority also didn’t work.
Update: impressive response from Grzegorz. Issue resolved by setting the exposure compensation dial in camera to 0. I noticed there’s a delay between the shots using the Exp Bracketing . Will be good without any delay. I also noticed that sometimes it doesn’t take as many shots as set - example: I set the Exp Bracketing to 3 but it only took 2 images; set to 5 and I only got 4. Not sure why.

Ugh

Updated review May 23, 2019

I’ve been working with the developer and some beta updates, which have been implemented.

Shutter is much more usable for me now. There is still some this app delay (iPhone 12Pro Max) but that may be a general Bluetooth issue?

Overall definitely a very useful app.

——————————-

Can I get a refund? Really all I want is to be able to trigger my a7RIV using my Apple Watch. I do own and use all the time the actual Sony Bluetooth remote. I was hoping to have Shutter as a back up, however... I need to have the camera in a bracket mode and I need to trigger the camera for each of the brackets manually, when I press the this app. With Shutter when it’s in single shot mode it overrides what I have on the camera. And as I say I need to control when (fire the this app) each of exposures is made. Soooo setting Shutter in bracket mode is no good for me as Shutter triggers the full bracket (3, 5, or 9). Also it seems, even if I could live with Shutter controlling the bracket, this can not be initiated from the watch, only via Shutter on a phone or iPad. Sooo I’ve owned Shutter about 10 minutes and I can see in its current version it is useless for me. I wish there was a better description of its function here on Shutter Store, it would have saved me the pretty high cost of Shutter. Disappointed.

Almost good. Needs a new update.

I remember that Shutter it used to connect to the camera even if you were checking out your pictures on the camera but not anymore. I have a small rig cage and it’s a pain on the neck to connect it back again because it covers the N logo and I’m using my Iwatch to snap pictures with my family anyway the weird part that I found from Shutter is that somehow Shutter communicates with the imaging edge app from Sony while I’m using my watch to snap the pictures with a short time lagging and still focusing. I hope they can keep Shutter more steady on their future updates. That will be only reason for 4 stars.

Great app overall, very minor qualms.

I use Shutter as a cam ranger alternative for interior and real estate photography. The ability to check the frame away from camera in real-time is extremely helpful and the main reason I use it, which is the compromise of using a bulky phone and 600w monolight in one hand and a fully loaded tripod in the other.

My only “wishes” would be to have the choice of selecting multiple/all previews that are saved so I can delete them all instead of selecting photos one by one. I have to delete Shutter and reinstall after every shoot. Not a big deal, but would be helpful if implemented.

My only other dream wish would be able to communicate to a flash transmitter attached to the hot shoe of the camera to control flash settings while away from camera.

I’d pay whatever you wanted for that feature, but I understand that’s not possible with today’s technology, at least not yet.

Overall, extremely useful for my purposes.

I appreciate the constant updates also.

It shows you care not only about your product, but the community who uses it, so I say thank you for that, because it matters to me.

Great app!

The this app app was pivotal to my photography of the total solar eclipse this week with my Sony a6700 camera. The camera is capable of bracketing nine stops per second, but the intervalometer mode in Shutter allowed me to do so for 20-30 seconds straight at the pivotal moment when totality began and again when it ended to capture Bailey’s Beads and the Diamond Ring Effect. Not only was I able to get all these exposures, but I was able to begin each sequence with a single tap on my phone: I was able to watch and appreciate the entire event without even touching the camera, which was connected to a tracking mount in a hard-to-reach position.

Customer Service

Incredible Customer Service. In this day and age when it’s so difficult to get someone to help when you need it most, it is quite refreshing to work with a company like this app who has incredible and caring people that want their customers to have the best experience when engaging with their product. I can tell you first hand that when I experienced an issue, I received a response within minutes and the issue was resolved. For the record, it was my fault. Shutter worked as it should and incredibly. Thank you for the great product and service!!!

Forget the Sony Remote

Used Shutter for photographing the eclipse (iPad, Sony a7c camera). I was considering buying the Sony remote, but decided to try this instead. It exceded expectations in supplying far more bracketing options than the in-camera settings, and being able to see and set all of the important options (F-stop, SS, ISO, bracketing/intervals) without looking at the camera (mounted at an awkward angle in the tripod).

A feature that I dind't bargain for was the instant appearance of thumbnails on the screen, showing me what I was actually capturing live, and which you can open to full screen on the fly while the camera is working. All of these features make it much more valuable than a simple handheld key-fob type remote, and well worth the purchase price.

I was worried about connectivity, and during about 2 hours of photographing, had one instance of connection loss. This involves reestablishing connection through the camera (it may have also involved closong and re-starting Shutter -- I can't remember, as it happened while I was distracted with other tasks). Regardless, an annoyance, but not deal-killing, and also not a huge deal as Shutter does a good job of remembering previous settings and picking up where it left off.

Also rewarding was the very prompt and personal attention by the developer - makes you feel good about doing business with an actual human being who cares about their product and customers. Thanks Grzegorz!

Real estate and architectural photographer

I’m using Sony A7rV. Shutter is on my M1 iPad and iPhone 15. Works flawlessly. You have to have your camera on single shot and use Shutter to setup and switch to your desired bracketing modes.

I downloaded Shutter with 2 other similar apps. In comparison, this was the easiest and quickest to set up and get going. Shutter isn’t clunky and super technical with all the weird settings to get up and running. I did have a slight technical issue with Bracketing. I was close to scrapping Shutter but the support and customer service was super responsive and got me situated very quickly.

Great little app and awesome customer service

I picked up Shutter hoping that it would be better than the native Sony app and it is. However it was missing an important feature for my work, so I emailed the company a couple months back. They replied quickly and said they would look into adding the feature and I forgot about it.

Today out of the blue I got a personal email from the developer that he added the feature I had requested. I am FLOORED. I have never experienced such responsive customer service before. Very glad I paid for Shutter, and encourage Sony camera owners to pick this one up and support this awesome developer!

Very much satisfied

I am now using both the Canon and Sony versions of Shutter on the two cameras I own. It allows me to sit inside my warm car while the camera sits outside taking pictures of the stars. It provides intervalometer functions so I can, for instance, say “take 500 three second exposure with a one second delay between them” and it just does it. Couldn’t be happier.

Paid the lifetime purchase fee for my Canon, when I bought the Sony I didn’t know if I had to pay the fee again for the Sony version of Shutter . I emailed via the in-program support button and got a reply within the hour, said no. I don’t need to pay twice. They even told me how to link it so they were both paid for. Was happy enough with initial experience I would have paid twice if I had to.

I hope Shutter pleases you as much as it does me.

Please read the description info before eating!

Dear fellow Sony users, please do not rate Shutter one star just because you did not read what it was designed to do. It supports a great deal of Sony cameras, my a6500 included, but no, it will not connect to every single model Sony has ever sold. There is a list of cameras listed that you would do well to read before buying. If you bought it before reading, please check the list before commenting about how it doesn’t connect to your a9 or whatever. I use Shutter as a remote control and monitor, and it works great. The design is great, and I love that it has an Apple Watch app. My use case is simple, but it deserves five stars from me for how well it does what I need it to. Shutter developer(s) work hard at updating Shutter and providing support. Please make sure you are rating based on your experience and how it lived up to the performance the description promises, instead of uninformed expectations.

Love everything!

There’s nothing about Shutter to not love. It’s fun and effective! The only thing I wish would to be able to download images to phone from camera initiated shots. I often use phone interface to set up shot then camera after that to take real shots using intervalometer for time lapses or long exposures. I’d love to be able to pull this into phone or iPad for review and/or sharing. Keep up the great work. I also love your responsiveness to users.

Very convenient for panoramas shooting

I have two Sony cameras DSC RX 10 III and DSC RX 100 IV. Both of them work fine with Shutter . I mount my camera on the panoramic head. Make appropriate setting on it in manual mode. Then I make setting of the pictures’ quantity and the interval into Shutter and start shooting rotating panoramic head with my camera to the next position during the interval. I need 10 pictures to get cylinder panorama and it takes 20 seconds to complete the shooting taking high quality pictures by stable camera do to remote control.

Works Great

Love Shutter . Sonys app is quirky and often disconnects. Shutter has been very stable. There are a lot of quirks to get things to work that have to do with the Sony camera, but not the apps fault.

Like you can’t have back button focus to use touch to focus…. You have to have mechanical this app to use bulb setting. Both of these I believe are for my A9 II and A7rIV.

5 stars for letting me use my camera almost as good as a canon. Love Sony, but it is lacking in this area.

Worth the purchase

I downloaded Shutter when it was still pretty new! I was disappointed at first because it didn’t work. I actually forgot about Shutter until I wanted to take some long exposure shots and thought about purchasing a remote. I then decided to open Shutter again and it magically worked. I’m not sure why I had a problem in the first place but like I said I downloaded when it was still fairly new. Maybe some bugs needed to be worked out or I had to wait for an update. 🤷🏻‍♀️ I’m really glad it works now and it’s easy and convenient to use.



Is Shutter Safe? 🙏

Shutter - Sony Camera Remote is very safe to use. JustUseApp Safety Score for Shutter is 66.7/100.
This assessment is based on our NLP analysis of 879 user reviews. Combined with the app store average rating of 4.3/5.

Safety Analysis

67.1% of users say app is safe 👍
67.1%

18.1% of users say app is risky 🚨
18.1%

14.8% of users have some concerns ⚠️
14.8%


Is Shutter Legit? 💯

Shutter - Sony Camera Remote looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Shutter is 66.7/100 .
This conclusion is based on analysis of 879 user reviews.

🔏 Privacy & Data Safety

Shutter collected the following data from you:

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    • Usage Data
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Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Annual $24.99
Monthly $3.49
Lifetime $65.00




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Features

Ever been to a perfect travel destination with no one around to take a picture of you? Strangers cutting off your limbs? With our intervalometer, you can capture those sunrises and sunsets in the most remote locations.

Effortlessly capture time-lapse videos in RAW, advanced selfies, real-estate, travel and group photos.

Shutter's timer allows you to specify an initial delay and intervals between photos.

Capture RAW photos and use your regular RAW developer and video editor to put together time-lapse movies.

With Shutter's timer you can take as many photos as you want without hubby's bored face.

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