Contact Island King Support

by GolMaster 44

Update,

I have sent several support tickets to island king for my refund. They responded that I am due my refund and I should contact Apple iTunes. I have done what they have requested and Apple iTunes keeps declining my request for refund. This is a game problem and the support folks know it. If they had just credited me my spins or money back all would be great. But, instead they intent to keep stealing money for all users of the game blaming technical issues which they keep your funds. Think twice before you download this game.

Although I like playing the game, they are horrible at refunded you your money when it is there fault. They don’t even provide you with proof why they deny you your money. They need to stop interfering with purchases when the time crossovers happen, because 9/10 times that is when I have issues. This morning it was with the tournament. I paid and it said all done, the App Store shows I was billed and yet I didn’t get my reward spins, etc. and it’s not the first time. I have disputed it in the past only to be shoot down by the App, I think I’m up to $15 lost so far.

by Mari1jogh

I have been playing this game for a long time and it has been a great stress reliever. Until the update. I have over 5,500 stars, I’m done building ALL the islands available (119) and I finished my king pass in just a few days of being offered... I play A LOT. I spend money almost daily, because of how much I enjoyed playing Island King. Once the game updated from being able to refresh tributes to be earned with diamonds to earning tributes off the plant, I realized I wasn’t able to earn as many tributes as before. I’m a Vice in my tribe and now due to the plant, I can’t really help my tribe get to another level. Please explain more to your players on your Facebook page or somewhere on how we can truly earn tributes to get us to another level. My plant shows a locked area of level four but my tribe chat shows we’re still on level 3. None of it is making sense to me. I really hope someone is able to fix the issues I have or at least explain more in depth as to how I can earn more tributes to help get my tribe to higher levels, as well as adding more islands to build.
Thank you.

by BrielleReviews

This is a great game when you belong in a tribe. It has issues for me tho with connecting to Facebook and when I do callbacks with tribe members who are Facebook friends as well as it will constantly lag out when I go to attack someone or try to steal and it won’t show the other players island which makes it very hard to know who I should attack and what buildings since I’m unable to see it! Other than that it’s a lot of fun!

Recently I CANT CONNECT MY FACEBOOK ACCOUNT and it shows “network is not available please try again”. I’ve tried to deleted it from my phone and Facebook then reinstall and sign in and still doesn’t work. I’ve contacted support and no reply back to me now for two weeks. I’m so upset and paid vip and belonged to a tribe which I’ve been told by tribe members I’m not in it anymore. I want my money back and for them to contact me ASAP to fix this!! Will update if they finally get back to me but doubtful at this time!