Contact King s Throne Support

by XxAuReaLxX

First of all, there is nothing R-rated in the game and you can see all the pictures on the internet if that’s what is drawing you. Second of all, the servers are dead / slow. Sure, at first it’ll be fun climbing up the ladder but later you either get bored or you’re at the top tier and it’s no longer fun after everyone else stops playing. They try to merge servers to keep the activity level up but it’s pretty lame. Also, the gem use and purchase, don’t do it. First of all, the use of gems is optional and I’ve seen players on my server get Top 3 with hard work. Second of all, unless you like spending / wasting money, the gems are super expensive and not worth buying. Finally, the game is buggy, poor English, and also confirmation on use of certain items including gems is not very clear. If you lose you gems or accidentally use them, that’s it. Customer service won’t acknowledge any bugs, they won’t provide any evidence even if asked, and will deny any wrongdoing. Stop supporting this sinking / money pit of a game. Spend your dollars elsewhere. There is hardly a good player base to keep it fun and then any time / money / whatever you spent will be regrettable.

by Hgkakdb

Before you start playing, understand while flawed, it is still a truly fun game to play. I’m not the type to leave reviews but for this I’ll make an exception. I wanted to highlight some of those perceived flaws and hopefully gain attention to these issues from the developer. First and most importantly, the “customer support” is a joke. It’s more like customer opposition*. When submitting a help ticket and providing a detailed list of things they request, as well as a dozen photos supporting your claim, just help you player base with their issue, my dude. Don’t make us jump through hoops only to get a bot-automated message, or “sorry we can’t help you, have a nice day”. Second, they host limited-time events on the regular, frequently where it bugs out and they consolation prize for the inconvenience is a measly 20-60 gems which equates to basically nothing(not an exaggeration). This game has great potential, but without a genuinely helpful and active customer support it’s worthless. Do not spend your money here.

by B00K0F

I’ve played for about the past week straight and have put in a lot of hours. I continually find rewards and features hidden behind poorly labeled and poorly explained menus. It took me almost 5 days until I noticed I could send stagecoaches for supplies from my conquered cities. This heroic maiden event is almost over and I STILL don’t know how to get the currency to unlock them. I seriously recommend implementing a feature that many other games have, where if you click on a material it not only lists where you can unlock it but LINKS you to where you can unlock it. Oh the material you need is in the Siege shop? That isn’t even a thing in the game, it’s called Point Exchange in the Harbor! This issue is everywhere and I’m tired of missing out on rewards because I forgot to check a specific menu buried underneath 7 other menus. This game is fun but desperately needs quality of life improvements for me to continue playing much longer.

In response to the automated reply or uncaring comment from the dev team, the FAQ does not explain every little thing. It does not make the maze of menus and rewards less of a chore. The poor design does that.