Contact AvantStay Vacation Rentals Support
Company Name: Avantstay
About: We’re AvantStay, a travel & hospitality company creating unforgettable
experiences while you travel with the people you love. Our stunning vacation
homes are intentionally designed for a good time!
Get all the perks of a hotel,
like concierge services and amenities, with all the privacy and comfort of a
home—think private pools and hot tubs, stocked kitchens, and games &
activities for the whole crew.
AvantStay Vacation Rentals Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Avantstay
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AvantStay Vacation Rentals Website
Privacy Policy: https://avantstay.com/privacy-policy
Developer: AvantStay
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3 Most reported problems 😔💔
AvantStay rented us a home that they did not have.
by Minneapolis Music
We rent a luxury home through AvantStay. When we arrived to check in, the owners of the home were at the house and said it was not for rent. Avant apologized and put us in a temporary home. They then required us to move to another home. After two days in that home they told us they did not have authority to rent us that home and required us to vacate same day. They put us in a fourth home that was awful.
They rented us three houses in ten days that they did not have the authority to rent to us and that they required us to move. We did nothing wrong, we honored our contract with Avant, we have been more than flexible with all of their mistakes and their breach of contract, and they have not honored their contract with us and they have not supported us as a client.
This is a huge inconvenience and completely unacceptable.
Their customer service is awful and they would not return calls or emails.
Stay away.
Avantstay just makes booking a pain.
by Tmclaughlin87
I’ve been to two avantstay vrbos now and both times take away from the experience. Booking is more work with verification procedures (not a huge deal) but I also got 3 texts threatening law enforcement because we were too loud. My two children were asleep on the couch next to me at 8:30 in the evening and they started texting. We were not loud at all. I guess there was a noise monitor somewhere in the house. Just dumb stuff I don’t need to worry about. If there are multiple options next trip I’ll be sure to book the one that’s NOT avantstay. Just go away avantstay. No one wants you.
AVOID THIS COMPANY AT ALL COSTS
by Alan Consensus
Please read this. This company is absolutely deplorable. Their customer service is AI and non existent.
We rented a property in telluride that was over $1000 a night. The reason we chose it is because it had a spa and sauna. Both of these had major issues.
The spa was green and reeked of fish. They finally got it cleaned for the final night. It was not completely clean but we used it anyways.
The spas RETURN VALVE did not have a grate over it. It sucked my foot into the pipe and caused a great deal of pain and bruising. It was not easy to remove my foot off the pipe.
THIS COULD HAVE DROWNED AND KILLED ANY CHILD UNDER AGE 10.
The property was dirty. The sauna had spider webs and did not get hot.
This company does not care about their owners or their renters. They are a billion dollar corporation located in Los Angeles.
They offered us a small refund. Not even enough to cover dinner for three in telluride.
DO NOT BOOK WITH THEM.
THEY ARE THIEVES.
Have a Problem with AvantStay Vacation Rentals? Report Issue
Why should I report an Issue with AvantStay Vacation Rentals?
- Pulling issues faced by users like you is a good way to draw attention of AvantStay Vacation Rentals to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AvantStay Vacation Rentals customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AvantStay Vacation Rentals.
