Company Name: La Marzocco s.r.l.
About: The La Marzocco Home Mobile App connects the home machine and the home barista
in ways never before possible. When using the app, the phone becomes a new
display for the machine.
Listed below are our top recommendations on how to get in contact with La Marzocco Home. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact La Marzocco Home. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Melapetal
I love my La Marzocco Linea Mini and while I trust La Marzocco to make great coffee in my
home, I don’t trust La Marzocco to scan my networks (wifi and bluetooth) and store
my user data indefinitely (according to their privacy policy) and associate that data with my person for marketing reasons beyond the IoT functionality of my machine. My recommendation to the developers, use HomeKit. Implement the HomeKit api and let me use my Home app on iOS to interface with my machine. Until then, I’ll be using my machine the way it’s designed, to make great coffee, without harvesting my data.
by Cvhjkihs
The machine is great, this app is not. I just got the machine today, and tried all day to connect without success. While it’s able to pair, the app can’t move pass the next step and forever stuck in that limbo zone where it says “looking for machine connection”.
Horrible experience, but luckily, not a necessary need after looking into what this app is able to do.
by Bm10128
Just the original board replaced on my Linea Mini and was keen to use the app however it won’t connect to the camera on my phone so won’t pair with the machine or even see it. No response from La Marzocco after my dealer called, I sent a support request in and then a phone call. Seems to be not ready for prime time or usefulness with this level of machine.
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