DP Digital app not working? crashes or has problems?

DP Digital Status

Last Updated on 2023-04-06 by Presslab

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Common DP Digital Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DP Digital app on iOS and Android devices. Solve all DP Digital app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DP Digital iPhone Issues and Solutions

DP Digital iOS app crashes, not working, errors
DP Digital iOS app network issues
DP Digital on iOS has black/white screen

DP Digital Android App Issues and Solutions

DP Digital has errors/crashing/not working
DP Digital server network connectivity issues
DP Digital has black screen

DP Digital iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DP Digital app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DP Digital app crashes or not working on Iphone (iOS):

Close and restart the DP Digital app on iPhone
Update DP Digital app to the Latest Version for iOS
Uninstall and reinstall DP Digital iPhone app
Update your iPhone to the latest iOS version

Fix DP Digital on iPhone unable to connect to server/internet connection issues::

To resolve DP Digital network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DP Digital black/white screen (blank screen) on iPhone:

Follow the DP Digital iOS app troubleshooting guide Here →

DP Digital Android App Issues and Solutions

Fix DP Digital not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DP Digital app issues:

Force Stop the DP Digital App
1. On android, goto "Settings" » click DP Digital app. » click "Force Stop".

Update DP Digital to the latest version on PlayStore

Clear DP Digital App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DP Digital app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DP Digital.

Fix DP Digital unable to contact server/ DP Digital internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DP Digital » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DP Digital » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DP Digital on android.

Solve DP Digital black/white screens issue on Android:

Follow the DP Digital android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Presslab, developers of DP Digital.

About this app

acompanhada de inovação, versatilidade e compromisso com seu público. fresquinhas e compartilhá-las nas principais redes sociais. - O valor da assinatura é de R$10,90/mês com renovação automática. - Caso não queira que ela seja renovada, desative essa função em seu gerenciador de assinaturas com 48 horas de antecedência do final do período atual da assinatura. - O pagamento será debitado da sua conta do iTunes com débito automático em conta. - Em caso de desistência durante a vigência, o valor da assinatura não pode ser devolvido e o serviço não pode ser interrompido. Você poderá utilizar o DP Digital até o término dos 30 dias.