Contact Giant Food Rx Support
Company Name: Giant of Maryland LLC
About: At Giant Pharmacy, we can fill your prescriptions for you, your family, and your
pets while you shop. We make it easier to get your medicine, with automatic
refills, easy prescription transfers, and a wide range of immunizations.
Giant Food Rx Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Giant Food Rx Website
Privacy Policy: https://giantfood.com/privacy-statement/
Developer: Giant of Maryland LLC
4 Most reported problems 😔💔
Important recommendation: Giant Pharmacy Rx labels do NOT include description of unique pill identifiers. Please ADD that to your Rx labels. That information is important for customer safety, especially for seniors who often have lots of pills to deal with. Should be easy to add - so that we can properly differentiate from the many small white pills.
Disappointing Update Hinders User Experience
by Masoud Tala
The GiantPharmacy app was once a reliable tool for managing prescriptions and accessing pharmacy services conveniently. However, recent updates implemented since March have left much to be desired.
Previously seamless features such as password saving and biometric login are now either inconsistent or altogether absent. It’s baffling how basic functionalities have been compromised, seemingly to prioritize the addition of an in-app payment option.
While the introduction of new features can enhance user experience, it should not come at the expense of the app’s fundamental usability. The frustration of having to repeatedly enter login credentials outweighs any convenience gained from the new payment feature.
GiantPharmacy developers need to reassess their priorities and focus on restoring the app’s core functionalities to their former reliability. Users expect updates to enhance, not hinder, their experience. Until these issues are addressed, the GiantPharmacy app falls short of its once commendable reputation.
Doesn’t save auto refills and doesn’t actually ship scripts
by Luina88
I’ve selected to have me and my husbands refills auto filled in the app more times that I can count and they are never ever automatically refilled. Additionally I paid for my prescription through the app on Monday and selected it to be shipped to my house with 2 days shipping, well it’s now turn following Sunday and it never came, I’m completely out of my medication, and I just checked the app and it says it’s ready for pick up. It was never shipped apparently and I suspect the app as the point of failure here…
Adding a section to move prescriptions to
by AnneSoWhat
This app has been very helpful over the years with getting my refills of my medications. The one thing that would make things much easier is to have a section where prescriptions could go in the history area if the prescription has expired or has no refills left. Having chronic illnesses and being on multiple medications I have to do quite a bit of scrolling and detective work to request refills since everything is in my history for the year. Even medications that the doctor has taken me off of. It would also be helpful if the patient could move them into this location. It would also be helpful if the patient could leave notes about the medication since there seems to be a lot of back orders of numerous medications. That way we can put down any side effects or issues with a certain manufacturer. Not all generics are created equal!! Please reach out to me if you would like to further discuss these changes I’m talking about. I’d be more than happy to test a beta version.
Have a Problem with Giant Food Rx? Report Issue
Why should I report an Issue with Giant Food Rx?
- Pulling issues faced by users like you is a good way to draw attention of Giant Food Rx to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Giant Food Rx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Giant Food Rx.
