Contact Ship Sticks Support
Company Name: Global Sticks Express LLC
About: Ship Sticks is a door-to-door shipping service designed to make traveling with
golf clubs and luggage hassle-free. With just a few taps, customers can get a
quote, schedule a shipment or track a package from pick-up to delivery.
Ship Sticks Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Global Sticks Express LLC
3 Most reported problems 😔💔
You don’t need them
by Airwaybubble
The app is fine however it does not have accurate information on the location of Fed Ex stores. They send you to a dropbox where you cannot leave your golf clubs or luggage. For me there was not a location within 100 miles of my home and they wanted to charge me extra money to change the carrier.
With this service you are paying for a company to book the shipping of your items through UPS, FedEx, or DHL. All they do is collect the money and send you a shipping label. Those aforementioned companies pick it up, Ship it and deliver it. All this company does is collect the money and pay the shipping. They provide no other service so you might as well just take it to the Fed Ex office store or the UPS store.
R. Ruberg
by R$$RUBY!!!
Worst company ever. Do not use this company. Very misleading. I thought that they bring the box and put my clubs in the box and ship them as part of the package. Needless to say they grabbed my golf bag which was not in a box and shipped it across the country all the pockets are empty now including my sunglasses and my GPS. Not to mention the bag which is probably 1 to 2 years old now looks like it’s been drug across the loading docks and trucks etc.….
Who does that, take somebody’s golf bag with expensive clubs and ships them across the country. They could have refused to take it but instead they grab the bag and shipped it I would rather they call me instead of trashing my golf bag and making it easy for someone to steal stuff out of the bag.
I called them twice now and all I get is BS. I put the blame on them because their website was not straight up and did not specify that the customer has to box up the golf clubs. They made the mistake of picking up the golf bag and taking it across country without being in a box.
Terrible terrible terrible
DO NOT RECOMMEND!!
by Lostintransit!
If I could leave negative stars I would! If you want your clubs to arrive at their destination DO NOT USE THIS COMPANY TO SHIP THEM!! Paid for 3 day service and 4 days AFTER delivery date, we are still trying to find the clubs!! Customer service has been non responsive & couldn’t care less that their service failed!! Read the reviews & check the BBB if you need confirmation of poor service!! I didn’t read them until it was too late! Hopefully I can save someone else
From losing a set of clubs! Currently at FedEx hub for our city and no sign of the clubs or anyone who knows where they might be!!
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