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Company Name: Webday
About: Webdays to facilitate the meeting of actors of different ecosystems in order to develop
economically.
Headquarters: , , .
MyShipTracking Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
stop asking me about notifications
by Drvn2xtrms
Works well enough and it's fun to browse around looking at different ports - but you ask to turn on notifications every time I open the app. You shouldn't take the nagware approach for an option that many don't need or want.
Terrible app!
by Codytravel
I look at the map to see where a tug is and it’s always in the same spot. It never moves! It is madding because I want to see where it’s going and yet I can’t do that!! I hate it. What’s the point of this app if it doesn’t even update the location of the tugs?!!
7 Hrs to update GPS/ Aggressive Popups
by Jboxer5
Hours between reporting ship positions, Deadly.
‘enable alerts’ pop up Constantly in your face. What use is an alert Seven Hours later? Call the coast guard at that point. 👎
Vessels are shown well on a visually simple map, you can adjust which labels you see, ports and vessels, but the lag is TOO DANGEROUS for seeing traffic in shipping channels.
Have a Problem with MyShipTracking? Report Issue
Why should I report an Issue with MyShipTracking?
- Pulling issues faced by users like you is a good way to draw attention of MyShipTracking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyShipTracking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyShipTracking.
