Contact Impulse - Brain Training

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About: 20+ million happy users. 4.



Impulse Customer Service 👿🤬😡😠💢😤

Impulse - Brain Training Contact Information

Listed below are our top recommendations on how to get in contact with Impulse - Brain Training. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Impulse - Brain Training. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: support@brainimpulse.me







Read 21 Customer Service Reviews 😭😔💔

4.7 out of 5
Izabela
2024-11-12

Warning!!!!!!!!!! This is a SCAM app!!!!! It is IMPOSSIBLE TO CANCEL THIS SHIT!!!!😡😡😡

Gerald Baca
2024-10-28

I cancelled a subscription, thru Apple to your App that I had not yet decided I wanted to subscribe to. Now you're charging my bank debit card for a subscription that was cancelled. Remove the subscription and charges immediately! I do not want to use your App!

Alicia McPherson
2024-03-04

Cancel subscription

Hope
2024-01-21

If you’re having the same issue, I relate. I downloaded this app on January 6th and thought it was cool, I saw the IQ and personality quizzes and decided to take one. At the end it said something like trial for results of something and I was COMPLETELY unaware that it would charge me everyday almost every 12 hours 28.99. I canceled my subscription but the app is still trying to charge me.

Alana
2023-10-02

I got the 3 day free trial and am trying to cancel it and it won’t cancel. I tried on day 1 and on day 2. Don’t charge me,

Anna Benji
2023-09-14

I have a free 3-day trial on impulse which ends tomorrow. I tried to cancel both yesterday and today but wasn't able to it on the app, on the Apple app, and on my device. Like the other reviews, It doesn't show the subscription on my account. Please cancel, don't charge me and send me the cancellation receipt. Thanks.

Julia Hayes
2023-08-05

I want to cancel my free trial which states 3 days but in t&cs it states it is in fact 2 days as you need to cancel with more than 24 hours remaining …. and do NOT want to take out a subscription - but the free trial does not show on my subscriptions so I am unable to cancel - help ????

Jane St. Clair
2023-06-24

Reporting your developers to the Better Business Bureau for charging me EVERY WEEK: 6.99. I am a writer with followers and believe me, all of them will hear about this and will tell their followers. Karma is a bitch.

Michelle Audet
2023-05-03

I was signed up for a free trial and after completing the IQ test, I clicked for my results, not aware that I was committing to the yearly rate of $28.99. I wanted the lifetime plan if anything. Yesterday I reached out to Apple Support to request a refund or change my subscription to the lifetime. They denied my request for a refund. Are you able to assist me since I went through Apple first? My money is tight because I lost my job due to a car accident. I want to keep my mind healthy and need to have these practice exercises.

Alexandra Hoffman
2023-04-21

Want a refund of charges. I was under the impression that there was a 3 day trial period, and my niece was tricked into a yearly purchase which went off the same day it was downloaded - unethical! I am unsatisfied with the app and will no longer keep my subscription- ridiculous if you expect me to pay the yearly fee of it wasn’t even used for an hour - REFUND ME PLEASE!

Tracy Guyon
2023-01-15

Please cancel my trial subscription or send me directions how to.

Jacqueline Curtis
2022-12-07

i hace tried to cancel this subscription and it doesn’t even give me the option through itunes. i want it on record so that i can get my refund back later

Nate
2022-10-29

After a 10-month investigation, the Warren Commission concluded that Oswald assassinated Kennedy, that Oswald had acted entirely alone, and that Ruby had acted alone in killing Oswald.[2] Kennedy was the eighth and most recent US president to die in office, and the fourth (following Lincoln, Garfield, and McKinley) to be assassinated. Vice President Lyndon B. Johnson automatically became president upon Kennedy's death

Julius
2022-10-10

Want a refund of charges. I’m well before the end date of the trial period. I am unsatisfied with the app and was fooled to upgrade for a year I do not want.

Kaylah Kay
2022-07-22

I have been tryin to unsubscribe for the longest. The games glitches and freezes please refund me my money.

Sydney
2022-03-23

Cancel. My. Subscription. NOW.

Donna Taddeo
2022-03-19

Several of my games are “frozen” finger touch not working

Vai Taylor
2022-02-18

Yes I deleted this as soon as I downloaded and it been take money out of my account about almost 400 dollar in charges and I want my money back now didn’t not authorize any of this to be deduct out my account I need the fix asap

Sad

2022-04-27

by Npursell

I was extremely interested in this app based on the reviews. However, I was also extremely disappointed. I wanted to try the trial version before committing to purchase. I didn’t make it past three days before I was fed up with it. For the free trial app, you have to watch an ad before each game. That is understandable and I have no problem with that. However, when you click the “watch ad” button, the app just brings up a spinning load icon without going to the ad. It will do this three or four times before actually taking you to an ad. More than once, I had to just completely close the app and start again. It did the same thing. It is almost like they are trying to make it so annoying they force you to purchase the upgrade. They have definitely lost a customer here. Before you ask, no I do not have WiFi or service issues. Every single other app on my phone works flawlessly and without interruption. This is definitely on Impulse’s end and it is very sad.

Outrageously overpriced

2022-05-04

by AngelaAretz

The games are fun and the app is well-made but after my trial version expired, I discovered that I’m paying 8 dollars PER WEEK (and that’s with a 30% discount) and there is no easy way to end your subscription on the iPhone application. The company makes it all too easy to sign up and intentionally difficult to cancel your subscription. In the meantime, you’re paying 28 bucks a month— which if you keep it, ends up being almost 340 dollars per year! I’ve used many brain trainings apps and none were even close to being this outrageously expensive! Even intensely involved video games (with very advanced graphics and complicated storylines) don’t cost even a tenth of this to own for life! I’m truly appalled at how much they’re charging and disgusted by their use of “free trial” to lure people into paying an exorbitant amount for something that isn’t even worth a fraction of what they charge.

Would NOT recommend, unless you have disposable income.

😡😢

2022-05-11

by 🌻⭐️✨

I have a few things to say... I downloaded this app as I wanted to excessive my brain and knowledge, keep in mind I am still a minor so I use a family account... This scammed me and my family, as even if you delete the app it still charges you until you remove it from your subscription (I deleted it before the trial ended) we did not realize till a month after! So now even after we removed it it still wants us to make the final purchase, this money could have gone to so much better, it could have gone to family time or donations but instead it goes to scammers like them! There is a rainforest burning and and kids dying of hunger...and instead of people who are privileged to even own a phone shouldn’t have to pay for something as useless as dumb brain activity...that you could probably do online for free! If I could rate this app I seriously would and I despise talking about things this way but I honestly hate this app! If I could give it a 0 I would...


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