Remote control app not working? crashes or has problems?

Remote control Status

Last Updated on 2024-08-11 by Oz Shabbatth

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Common Remote control Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remote control app on iOS and Android devices. Solve all Remote control app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Remote control iPhone Issues and Solutions

Remote control iOS app crashes, not working, errors
Remote control iOS app network issues
Remote control on iOS has black/white screen

Remote control Android App Issues and Solutions

Remote control has errors/crashing/not working
Remote control server network connectivity issues
Remote control has black screen

Remote control iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Remote control app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Remote control app crashes or not working on Iphone (iOS):

Close and restart the Remote control app on iPhone
Update Remote control app to the Latest Version for iOS
Uninstall and reinstall Remote control iPhone app
Update your iPhone to the latest iOS version

Fix Remote control on iPhone unable to connect to server/internet connection issues::

To resolve Remote control network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Remote control black/white screen (blank screen) on iPhone:

Follow the Remote control iOS app troubleshooting guide Here →

Remote control Android App Issues and Solutions

Fix Remote control not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Remote control app issues:

Force Stop the Remote control App
1. On android, goto "Settings" » click Remote control app. » click "Force Stop".

Update Remote control to the latest version on PlayStore

Clear Remote control App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Remote control app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Remote control.

Fix Remote control unable to contact server/ Remote control internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Remote control » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Remote control » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Remote control on android.

Solve Remote control black/white screens issue on Android:

Follow the Remote control android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oz Shabbatth, developers of Remote control.