Contact Sommelier du Parfum Support
Company Name: Sommelier du Parfum
About: AI for perfume recommendation
Headquarters: Paris, Ile-de-France, France.
Sommelier du Parfum Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hello@sommelierduparfum.com
Website: 🌍 Visit Sommelier du Parfum Website
Privacy Policy: https://sommelierduparfum.com/en/general-policy
Developer: Sommelier du Parfum
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3 Most reported problems 😔💔
Great app, but stopped working
by AlMi44
I loved this app. The easiest and most user friendly perfume app available. Gave great recommendations and details, but one day it logged me out and now I can’t get back in. Can’t register or log in with any of the options. I tried deleting and reinstalling and updating my phone, but nothing worked.
Love it but can’t log in
by Millydu
This is a beautifully curated app. I love that it gives me a diagram more or less of what notes I like most based on the fragrances I saved. I love the newsletter of new fragrance lines, perfumers, or releases. The only problem I have no is that I got a new phone and am trying to sign back into my account but it’s not letting me anymore. It’s a bummer bc I really want to keep looking for more stuff to sample but there’s an error with signing back in again.
Beautiful app
by VinMarie
Clean, easy to use and very enjoyable.
Would be lovely to have a “owned” button on the perfumes profile along with the like and favorite. I agree with other users who say there should be an option to write notes about impressions of a perfume.
The perfume profiles could also benefit from an evocative description of the scent journey
Have a Problem with Sommelier du Parfum? Report Issue
Why should I report an Issue with Sommelier du Parfum?
- Pulling issues faced by users like you is a good way to draw attention of Sommelier du Parfum to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sommelier du Parfum customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sommelier du Parfum.
