Contact MagellanTV Documentaries Support
Company Name: MagellanTV LLC
About: MagellanTV is an Ad-Free documentary streaming service dedicated to telling the
great stories of History, Science, and Civilization. Watch over 1500+ premium
movies and series from the world’s best filmmakers.
MagellanTV Documentaries Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MagellanTV Documentaries. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MagellanTV Documentaries. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MagellanTV LLC
Privacy & Terms:
https://www.magellantv.com/terms_conditions
https://www.magellantv.com/privacy_policy
Read 6 Customer Service Reviews 😭😔💔
I am granted a refund of $64.37 back to the card that was charged but that card has been closed due to fraud. What due I need to do to get my refund? Rosemarie Greene 330-719-8950
I have never signed up for this service. I had never even heard of it. I have a charge on my account for $63.59 on 12/26/2023. Please reimburse this amount immediately. How was my information obtained?
Hi please cancel my subscription I'm not interested in it I just signed up for it and it's not working. Please get back to me asap so I know that it is canceled. Thank you Angela
Not worth it.
by Carsieee24
The app is buggy. It’s constantly freezing or jumping to a different part of the video. Can’t pause/play videos through headphones. To even be able to listen to anything while your phone is locked you have to lock it, unlock it, play the video, lock it, then hit play but even that doesn’t work sometimes. This app needs some serious updates immediately. This is probably the most frustrated I’ve been while trying to watch any form of media. I emailed the company and was told they’re updating it but that was like a while ago and there hasn’t been a single update at all. I’d cancel my subscription but I’ve already been charged for like half a year. If you haven’t tried Magellan yet, wait for changes first. Fix this app.
Poor streaming platform
by Shinningstar1022
I love the content however the streaming platform is horrible. The videos either freeze a minute in or there is no video but only sound. I’ve tried to watch videos on this app through my iPad, iPhone and even my smart TV and I have the same issue with freezing or just no video at all. I believe the developers of this app need to upgrade the functionality of this app or else you will lose more subscribers. Unfortunately lower priced streaming app subscriptions have much better functionality. It’s quite disappointing to not be able to watch great videos on this app due to a horrible streaming platform. It’s certainly not worth the price unless the developers upgrade the functionality of the streaming platform.
Soooooo buggy.
by KnightsGate
I’m not sure how it is for others but on my iPhone 11 Pro Max it gets so buggy. The video stops and the audio continues. There’s no way to go ahead or back 10 seconds or anything so I keep having to close and open the app again and then it starts me ahead of where I was when I closed the app. Like it kept running on the server even though I closed the app. I love the content. Even though it would be nice to have all of the episodes of some of the programs but I love the content. I just can’t watch it when I can get History or You tube and it’ll work great without the stops and starts etc. And just fyi it happens on 1G fiber Wi-Fi and on verizon 5g. So it’s not a connection issue.
Have a Problem with MagellanTV Documentaries? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of MagellanTV Documentaries to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MagellanTV Documentaries customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MagellanTV Documentaries.
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