Atly Status

Last Updated on 2024-09-24 by STEPS Ltd.

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Common Atly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Atly app on iOS and Android devices. Solve all Atly app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Atly iPhone Issues and Solutions

Atly iOS app crashes, not working, errors
Atly iOS app network issues
Atly on iOS has black/white screen

Atly Android App Issues and Solutions

Atly has errors/crashing/not working
Atly server network connectivity issues
Atly has black screen

Atly iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Atly app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Atly app crashes or not working on Iphone (iOS):

Close and restart the Atly app on iPhone
Update Atly app to the Latest Version for iOS
Uninstall and reinstall Atly iPhone app
Update your iPhone to the latest iOS version

Fix Atly on iPhone unable to connect to server/internet connection issues::

To resolve Atly network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Atly black/white screen (blank screen) on iPhone:

Follow the Atly iOS app troubleshooting guide Here →

Atly Android App Issues and Solutions

Fix Atly not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Atly app issues:

Force Stop the Atly App
1. On android, goto "Settings" » click Atly app. » click "Force Stop".

Update Atly to the latest version on PlayStore

Clear Atly App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Atly app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Atly.

Fix Atly unable to contact server/ Atly internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Atly » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Atly » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Atly on android.

Solve Atly black/white screens issue on Android:

Follow the Atly android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STEPS Ltd., developers of Atly.

Verified email ✔✔

E-Mail: support@atly.com

Website: 🌍 Visit Atly Website

Privacy Policy: https://atly.com/privacy-policy

Developer: Steps Ltd.

About this app

Find new places recommended by trusted friends and others within maps based on your unique interests. Discover places you’ll love and get insights and tips from friends and others who share your interests. this app helps you find, save and share your favorite places, anywhere in the world. Easily find a location’s pics, hours, website, distance (with navigation! ), phone number and more. Add your own places or easily import from Instagram, TikTok or Google Maps. Share your recommendations and help others discover new favorites. There’s no limit to the types of maps or places on this app. Use tags like “Date Night” or “Bottomless Brunch” to find exactly what you’re looking for, fast. Tap “save” to easily keep track of places you want to check out later. Unique insights from real people who care about the same things as you. No ads, no sponsored posts, no strings, this app is a 100% user-generated app, designed to help you know where to go. The best new restaurants, date spots, street art, hiking trails and more – it's all here.