Contact FanPlus

Contact FanPlus Support


Company Name:

About: Fanplus engages in the planning, development and operation of fan sites and fan clubs.

Headquarters: Tokyo, Tokyo, Japan.


 
  2024-10-17

FanPlus Customer Service 👿🤬😡😠💢😤

FanPlus Contact Information

Listed below are our top recommendations on how to get in contact with FanPlus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FanPlus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PhotoCard



Verified email  

Contact e-Mail: cs@fanplus.co.kr


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Read 3 Customer Service Reviews 😭😔💔

4.0 out of 5

To have to give this app even one star is a travesty

2022-04-27

by Jouhouya

If I were to say this app is bad, I’d only be stating the obvious. While that is definitely an accurate description of my experience with this app, it is more than just “bad”. It takes you to a place far beyond the realm of simply being “bad” and leaves you wondering if the team behind this is going out of their way to purposely create a miserable experience. If I had to pick a worst part about this app (a difficult task indeed as there are many), it would be the insult to the intelligence of its users by its belief that anyone would find this app entertaining or useful in the slightest.

Unsurprisingly, I am a person who does not believe that anyone or anything is 100% good or bad. My belief that people are complex and multifaceted and desire to examine all information from both sides of any given issue before judgment is what ultimately led me to downloading this app. It is also what caused my biggest conflict with its black and white view of the world, humanity, and complex, sensitive issues to begin with. But if anything at all could ever make me question this belief it is this app. It, and the team behind it, is the closest I have come by to something that is downright and irredeemably terrible.

This is a feat in and of itself! Unfortunately giving zero stars is not an option, so I will begrudgingly give you one. Congratulations!! You deserved it!

Unfair Rule Changes

2022-05-04

by Curlicarib

They held a competition on Twitter. The rules were stated and the competition began. When the first front runner became obvious, FanPlus changed the rules which resulted in the forerunner’s submission being excluded. That person then came up with a different submission with met all of the new rules. This new submission quickly took the first place position.

Yesterday the winner was announced. Based upon the rules (likes & retweets) the aforementioned new submission was the clear winner by several thousand likes & retweets. However, this submission was not declared the winner. Instead, the winner that was chosen not only had a few hundred likes & retweets, they broke another competition rule by using a copyrighted picture which was edited to remove one person in the picture.

So I ask, how can you declare a winner who clearly lost the popular vote AND broke competition rules?

This app and the people who run it deserve 0 stars, but since that’s not possible, one star it is.

why does anyone use this app?!?

2022-05-11

by Salamanderman6969666

everything about it is terrible. honestly, i regret downloading it because that just means i’m logged as data for this terrible app to show that it’s had a x amount of people downloading it.

to make matters worse, it seems that half of their competitions are rigged. while i could care less about the most recent one, i noticed that another reviewer stated that they had a bts member win one of their stupid competitions, even though he was never a nominee in the first place!!!

this app should really be ashamed of themselves and just close down.


Have a Problem with FanPlus? Report Issue




Why should I report an Issue with FanPlus?

  1. Pulling issues faced by users like you is a good way to draw attention of FanPlus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FanPlus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FanPlus.


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