Contact CardCash Support

I’ve purchased many gift cards at many different sites (eBay, Cardpool, Raise, giftcard granny, etc) as it’s a great way to save some money. I’ve never had any issue at any of them EXCEPT with CardCash. After inputting my credit card info and personal data, they send a bizarre email cancelling the transaction saying only “high risk.” What??? There’s no issue with my credit card, yet no explanation is given and there’s no way to get one from cardcash as customer service is terrible. I tried using this service a second time after several months had passed telling myself that the first try must have been a fluke —-it wasn’t. Same exact experience. Good riddance cardcash. I’ll take my business elsewhere and urge others to do the same. I’ve never encountered such a bizarre online business and wonder how long they’ll be around. (I’m not the only one this has happened to - check out the other bad reviews - there are lots of them).

Tried using my both credit card and PayPal for purchasing, and they charged me when attempting to purchase cards and then instantly send me an email that states the order is cancelled because of high risk of fraud. I’ve written several emails to them and have only gotten generic replies that don’t address my issue whatsoever and one sarcastic reply saying maybe I wasn’t destined to use the card, seriously. I’ve tried calling them during business hours several times, and it’s always just a recording saying I’ve reached them out of hours. Don’t waste your time like I have, and don’t give these scammers your personal details and credit card info.

I attempted to buy my first gift card from this app and after being charged got an email saying it was “high risk” yet they charged me anyway. If it’s high risk don’t sell the gift card in the first place or even better don’t charge people and then they have to wait a week to get there money back. This app is a joke and there are better apps doing this out there. I just got robbed my entire paycheck. Yes I’ll get it back eventually but I was buying the gift card for something I had to order within the next 48 hours. So refunding me a week later doesn’t help! Do your research and use trusted apps people!