Company Name: Plankk Technologies Inc.
About: Plankk Studio is a digital app.
Headquarters: Los Angeles, California, United States.
Listed below are our top recommendations on how to get in contact with Plankk Studio. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Plankk Studio. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Plankk Technologies Inc.
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Get Pricing Info for Plankk Studiohttps://plankk.com/studio-app/privacy-policy/
https://plankk.com/studio-app/terms-of-use/
I have contacted representatives numerous times,and gave them all the pertaining info. They still haven't been able to resolve my issue. I'm being charged monthly on my credit card, and now the app is asking me to pay again. And the reps can't find my account! Neither through my cc#,or through the emails I have provided them. Or even with my name! It's ridiculous!
Keep charging my account even though I canceled in April 2020!!
I was charged $9.9 on May 17, I switched plan to $4.99 a month. I was charged another $4.99 on May 27. Could you credit back the extra charge for me?
I pay full membership. I have not been able to access my Plankk Studio App for a week now. What is wrong? You charged my credit card!!!!!!????? I want credit for the week i can't access it. Otherwise i will cancel my membership. Problems too many times not working! Elky W.
IMPOSSIBLE to cancel subscription to plankk studio apps. Very difficult, I had to dispute a charge with my bank because I'm unable to unsubscribe but I keep getting charged.
by Marcus Anderville
The workouts are great overall. Jon Halloran is my fave instructor. The issue is that the app itself is one of the worst apps on my phone. I have a newer iPhone, but it is sluggish and crashes. The way the app is laid out is bizarre and not intuitive. There’s an emphasis on live classes, but the real value for me is in the library of classes I can access on demand… when I can find the one I want. When I’ve signed up for live classes, it doesn’t notify me when the are starting and doesn’t integrate with my calendar, so I forget about them. Also, as some other reviewers have pointed out, the way the female instructors are depicted makes them look more like porn stars than fitness instructors. It’s uncomfortable at best; not a tasteful or respectable approach IMHO. For these reasons I would not recommend Plankk and I’ve switched over to Peloton myself.
by Ally---
Have to say that many of the videos seem to be designed by a porn studio rather than a fitness one. The highlighted trainers are generally highly manicured women showing off cleavage in skin tight clothing, performing exercises without any background music as the camera zooms in and out, sometimes on parts of them that are not relevant for the exercise (lunges zoomed in on their face and chest for example). Some of the thumbnails for classes highlight the name of the instructor before the type of class and show pictures truly suggestive of porn websites, such as an oiled woman wearing a bikini and arching her back over a bench that she is lying on. I haven’t seen a single black trainer on there (and if they are on there they’re certainly not being highlighted). Definitely not designed for women.
by Gvgjb
The first week I tried use this app there were so many glitches that I was never able to complete a workout. When I went to unsubscribe so as not to be charged for the month the app wasn’t on my subscriptions under my Apple account. I presumed that maybe because the app was such a huge failure that it hadn’t properly subscribed me either. It turns out that the only thing that works on this app is how it charged me for a subscription that I cannot even use. Please someone take care of this, I do not want to be billed further and I can’t unsubscribe from this app because it doesn’t appear where it should on my subscriptions! And refund now. Horrible experience!
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