Contact Meditation Studio Support

by DD.3388

I LOVED THIS APP... it was absolutely worth the money I initially paid. However the business model changed to prescription..... Now I feel like this is only for those who can afford the $50. This is how personal health becomes out of reach for lower income individuals. Yes, i am a legacy customer, yes I have access to all the old content, but I can no longer recommend this app because I don’t stand behind the price, it’s too high.

I wish at the very least you could download the new meditations at an individual cost or something at least because having to stay stagnant with only the old content is quite frustrating when you see all the great new topics coming out. I understand it costs money to run this, I understand it’s a business, but the basis of the service is self care and it’s just very disheartening to see all these meditation apps pricing people without at much disposable income out of their apps.

by Sandyquiltz

I've used several meditation apps. This one has some nice features (I like being able to add certain meditations to my calendar as a reminder in doing a series, for example) but it bothers me that there's no chimes or other type of notification that the meditation you're using has ended. It simply goes silent. Perhaps this is meant to allow you space for continuing to meditate on your own but it had the opposite effect of making my mind start to wander in the direction of "Is he going to start talking again? When? Will it make me jump?" (And yes, I've had that happen!) I'd rather have the traditional chime or something that indicates the recording is done so I can then freely choose whether to continue on my own with no worries I'll be startled.

by MarkZFilter

Update
After complaining about the downloadable content not being accessible, a few days passed and the content began to work properly. I am assuming it was a backend issue with their servers as the app didn’t need an update to work properly. They’ve got my subscription.

Original - 1 Star
I downloaded the app and wanted to try out the free content before making the decision to purchase a subscription. After I download a track, I attempt to play the file and an alert controller as presented showing that the downloaded content was out of date and requires the file to be updated. So then it takes me back out to the original screen where I could download the file again. This logic loop continues no matter how many times I read download the track. I attempted to send an email to support through their website and have yet to hear a reply. I attempted to send a message inside the app to support, but the send button is disabled. Now I am resorting to leaving a bad review in the App Store in hopes of actually getting the issue resolved. Once the issue is resolved, I will be more than happy to update my review.