GfK MyScan app not working? crashes or has problems?

GfK MyScan Status

Last Updated on 2024-05-31 by GfK SE

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

70.0%

Something else

20.0%

Connection

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Marco

2022-03-30

Cant connect with server

Marco

2022-03-30

cant connect to the server

Showing 1-2 of 2

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Common GfK MyScan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GfK MyScan app on iOS and Android devices. Solve all GfK MyScan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GfK MyScan iPhone Issues and Solutions

GfK MyScan iOS app crashes, not working, errors
GfK MyScan iOS app network issues
GfK MyScan on iOS has black/white screen

GfK MyScan Android App Issues and Solutions

GfK MyScan has errors/crashing/not working
GfK MyScan server network connectivity issues
GfK MyScan has black screen

GfK MyScan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GfK MyScan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GfK MyScan app crashes or not working on Iphone (iOS):

Close and restart the GfK MyScan app on iPhone
Update GfK MyScan app to the Latest Version for iOS
Uninstall and reinstall GfK MyScan iPhone app
Update your iPhone to the latest iOS version

Fix GfK MyScan on iPhone unable to connect to server/internet connection issues::

To resolve GfK MyScan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GfK MyScan black/white screen (blank screen) on iPhone:

Follow the GfK MyScan iOS app troubleshooting guide Here →

GfK MyScan Android App Issues and Solutions

Fix GfK MyScan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GfK MyScan app issues:

Force Stop the GfK MyScan App
1. On android, goto "Settings" » click GfK MyScan app. » click "Force Stop".

Update GfK MyScan to the latest version on PlayStore

Clear GfK MyScan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GfK MyScan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GfK MyScan.

Fix GfK MyScan unable to contact server/ GfK MyScan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GfK MyScan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GfK MyScan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GfK MyScan on android.

Solve GfK MyScan black/white screens issue on Android:

Follow the GfK MyScan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GfK SE, developers of GfK MyScan.

Verified email

Contact e-Mail: [email protected]

About this app

With GfKMyScan you can scan your purchases, put in products without bar codes, take receipt photos and send the purchase to GfK. GfK MyScan is GfKMyScan for registered participant of the correspondent project. We reward you for your efforts with premiums. 2. Scan the QR-Code, we send you via mail or click the activation link on your smartphone.