Contact Shadow PC Support

by Nkukevin

I wanted an easy way to stream PC games to my phone. Shadow seemed perfect for me. Unfortunately my entire time has been an exercise of frustration. I'm tech savvy and have followed all the help articles to maximize my connection yet I still am having severe packet loss. Also randomly my shadow will not boot up properly and even using the shut down option won't seem to work. The only fix seems to be either waiting until it figures things out or just doing a full reset. Unfortunately to save money I entered into a 12 month commitment which means I'll be flushing money down the toilet the next year. If shadow worked it would be incredible. The few moments my packet loss would drop to playable levels gave me a glimpse of the future. While that future may be here for some who are closer to the data centers it isn't here for me. Just be aware when signing up you are taking a risk. For me it wasn't worth it.

by Clemdog76

It’s really unreliable. Shadow locks me out often. It’s data hungry like nothing ever before it. It could be the way of the future but, we really need to figure a way to make it easier on my data plan. Updated; The more I figure out how to set shadow up for my current bandwidth, the more I’m able to set it to my needs. This is gonna revolutionize gaming. Nothing could possibly compare to this on mobile. In fact I believe it could be developed as the new standard. My gaming experience is no longer the App Store for mobile-ITS THE STEAM STORE!! I’m playing Red Dead 2 on my phone!! I see the future being this platform-with an interface specifically made for mobile. What’s really interesting is the combined DNA... the power of a pc with the functionality of your touchscreen to interact with the game-really handy with games that use a lot of MFDs (Star Citizen) Love this. This is the biggest technological quality of life enhancement in years.

by Sflores91

When I first got this app, I loaded up GTAV and played with my MFi compatible controller for about an hour solid, while at my desk, on my iPad. I didn’t even feel latency or notice a difference from my desktop experience. However, when I tried to play a game that required cursor input, things got a little hard. When trying to play WoW, mouse moving the camera is not an option. Also the keyboard controls don’t work unless you have the show keyboard option selected with the Smart Keyboard. Next, I tried PoE. I found that I could move around but I wasn’t able to press any key bound attacks (QWERT) to actually attack. If this could work, I would def play sitting on my couch with my iPad. The inputs to move didn’t seem to have very much latency at all, definitely playable. Lastly, I did load up Cities Skylines and played that for a little bit. It works, albeit very awkwardly. To move you have to push your finger to the edge of the screen and drag back and forth. Also to do any other camera controls, you need click every thing, the Smart KB didn’t seem to have any response when trying to use the buttons.

If the kinks with the Smart Keyboard were worked out, this would be a viable experience for mouse and KB input games on iPad. Currently, the only experience you can really have is one with a controller, which sadly is not a lot of the games I play.