Contact 511 Arizona Support
Company Name: Arizona Dept of Transportation
About: AZ511 works in conjunction with the Arizona Department of Transportation's
AZ511.gov, the Arizona Traveler Information website, to provide the latest
information on conditions along the state highway system.
511 Arizona Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: adotsoftware@azdot.gov
Website: 🌍 Visit 511 Arizona Website
Privacy Policy: https://az511.com/privacy
Developer: ADOT Software
3 Most reported problems 😔💔
Doesn’t update
by Mike Holliday22
App doesn’t update information in a timely manner. Example....101 closed at 10pm tonight for construction and it’s 11:07 and still says it’s open. Couple months ago I checked app to see if I17 was clear up north. It showed open but a fire had closed it 2 hours earlier. The Waze app updates faster.
Not up to date
by Just Another Faceless User
Backbone fire closures were not accurate and gave me two options to travel to Pine AZ even though both routes were closed.
Crap compared to the website
by Tobz67
The AZ551.gov website clearly illustrates the entire section of road closures. The app however just shows the POINT of the closure. Unless you zoom in and separate grouped notifications to find the POINT of the closure it’s impossible to determine if a section of roadway is open or closed. Literally the most helpful potential of the app, missed.
Have a Problem with 511 Arizona? Report Issue
Why should I report an Issue with 511 Arizona?
- Pulling issues faced by users like you is a good way to draw attention of 511 Arizona to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 511 Arizona customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 511 Arizona.
