Aptly brings all of your communication channels (email, SMS, voice) into one place so you can delegate and share conversations, reference data synced from your property management software, have internal discussions around them, and respond perfectly using communication templates that have your best practices.
Any conversations from tenants/residents are linked to synced building and lease data from your property management software.
Automatically convert conversations into prospects, seamlessly track all activities from a visual interface that lets you stay organize and close more deals.
Get notified when someone opens your email, conversations get assigned to you, response time goals are not met and much more.
Setup response time goals to ensure those inbound leads and customer issues get timely attention from your team.
Share and discuss conversations from shared or private inboxes with your team.
Capture conversations from multiple channels, assign them to teammates, set reminders, track progress and get notified of any updates.
Aptly ensures your data is secure with powerful AES256 email encryption and other industry-leading security measures.
Integrate with Google, Office 365 or any IMAP email provider to sync private or shared inboxes.
Connect your property management software (Yardi, RealPage+ others) and have all building and customer information at your fingertips.
Make real connections with customers and prospects to build meaningful relationships through intelligent conversations.
Easy to use as an inbox, but packed with powerful tools to bring teams together to close more deals and provide incredible resident experiences.
Aptly analyzes your inbound messages and automatically categorizes them based on Artificial Intelligence trained on millions of resident and prospect communications.
Create an extraordinary customer experience by streamlining your conversation into tickets that are easily organized, prioritized, and tracked to completion.