Contact 1st Phorm Support

First off, I want everyone to know that 90% of these reviews are from 1st Phorm new hires being forced to give this and the dumb 75 hard app (We have Notes thx) 5 stars as a condition kf their employment. Every single employeee yhat has ever worked there has had to leave a fake 5 star review; their turnover is insane because they hire gullible highschool kids. So yeah there are ALOT of fake reviews. . Anyway UI is terrible. The customer service reps are the most fake, disingenuous people I’ve ever encountered (I worked for this company and - shocker - quit). Some of the ideas and a few individuals behind them are great, implementation is awful. You would think a company that severely underpays it’s employees while getting away with labor rights violations would be able to fund a decent development team but nope. Andy is just gonna take all the money raked in from this and their incredibly overpriced products and buy some more cars. Or maybe next year they can get some more instagram celebrities for the pool party. Terrible company built off poor ethics, hyperbole and a good marketing team that performs miracles. The CEO goes around telling people he was stabbed in the street saving a damsel in distress; in reality? Fell through a glass table. That guy is in charge of this company. That should say everything. Oh and MyFitnessPal is a million times better and free 😂

I initially loved this app and talked several of my family members and friends to try the app, price was very reasonable and easy to use. First update I was participating in a challenge and half way through the program it deleted all my progress pictures and workouts, I contacted support and they said they would look into it but I never got a follow up. I was extremely disappointed but started again nevertheless. Next time I managed to complete my program and took a short break from my fitness journey due to lingering pain with old injuries. When I went back to start my program again it had deleted everything again, so had to start yet again from zero. This time I’m sitting in the gym writing this review because I’m in the middle of my workout the app just kicked me out and now has new pricing 3x what it was before, I’m glad this time I saved my data directly on a separate app along with my progress pictures otherwise I’d be fuming. Do yourself a favor and get a different more reliable app that doesn’t try to charge you triple your subscription without as so much an email informing their customers of the changes, had I had at least an email I might still have kept them but here we are over a year later writing this review. NOT WOTH THE HASSLE!

I paid for 3 months of the “premium” app. 10 weeks in and I STILL haven’t received the premium features. It promises home workouts, workouts for different equipment, recipes, and tailored nutrient/macro plans. I have refreshed, logged out/back in, and still the premium is no different from the basic app download. The workouts for each day have been literally the EXACT same each week, since the first day I downloaded it, the only changes week by week is the app telling me to increase my reps. I note each type of equipment I have access to, yet there are still no changes in equipment or workouts. There are no recipes or personalized meal plans like it says, no “coaching” even when you sign up with a coach, and you can’t change your macros to tailor your personally after you set them the first time. Totally not worth the money and I’m very disappointed. Only reason I gave 2 stars is because I enjoyed the workouts at first. Now it’s completely repetitive, I could have just taken a screenshot of the workouts the first week and saved the money since they’re the same.