Contact Findmypast Support
Company Name: Findmypast
About: When you get a few spare minutes, dip into your family history research with the
free Findmypast app. You can manage your family tree, discover historical
documents, find new ancestors, add photos and more.
Findmypast Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Findmypast
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Findmypast Website
Privacy Policy: https://www.findmypast.co.uk/help/sections/4411074088593-privacy-policy
Developer: Findmypast
Can I trust Findmypast app?
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4 Most reported problems 😔💔
I uploaded a Culloden family file and did months and months of research for the Ireland part of the OneName Study tree. I have now downloaded a gedcom and ALL MY PREVIOUS research has GONE. I have been paying FMP for years and years and now ALL IS LOST. How do I get all my information back AND MY MONEY ?
Does not work
by Nature Ali
Cannot see anything in the app anymore. Everything is oversized and can’t be resized. Boxes on top of boxes. iPhone 14 hopelessly broken on my phone.
Frustrated
by Kate Len
I made a mistake and tried to delete a person but it wouldn’t let me and it won’t even let me make a new account
Rubbish app
by Celebman-Derby
Unable to login can only see option to enter user email and password won’t scroll down to press enter (not that I can even see an enter button)
Have a Problem with Findmypast? Report Issue
Why should I report an Issue with Findmypast?
- Pulling issues faced by users like you is a good way to draw attention of Findmypast to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Findmypast customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Findmypast.
