Findmypast Reviews

Findmypast Reviews

Published by on 2024-10-09

🏷️ About: When you get a few spare minutes, dip into your family history research with the free Findmypast app. You can manage your family tree, discover historical documents, find new ancestors, add photos and more.


       


Overall Customer Experience 😎


🤬 Negative experience
74.8%

😎 Positive experience
13.4%

🫥 Neutral
11.8%

~ from Justuseapp.com NLP analysis of 324 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- None mentioned in the review.



Read 21 Customer Service Reviews 😠💢

4.4 out of 5
Frustrated

I made a mistake and tried to delete a person but it wouldn’t let me and it won’t even let me make a new account

Sign up

Can’t sign up says I have no internet. And I do

Rubbish app

Unable to login can only see option to enter user email and password won’t scroll down to press enter (not that I can even see an enter button)

Does not work

Cannot see anything in Findmypast anymore. Everything is oversized and can’t be resized. Boxes on top of boxes. iPhone 14 hopelessly broken on my phone.

Doesn’t connect to my family tree

I can sign in to my account, but it says I need to start a family tree. I already have family tree in this account.

Can not set up account

Tried to open app and set up account but it only gives sign-in option.

Can’t sign in

I paid and now every time I try to log in it says no internet

Can’t sign in.

I can not access app. Says no internet, I have both wi-fi and cellular service.

No internet connection

Given how much I paid for my sub, this is utterly unacceptable.

State of the Ark app

Won’t show family tree won’t display in landscape. Would think it would be one of first apps ever developed. Yuk.

ATTENTION CREATORS OF THIS APP DO BETTER PLZ!!

I’m also unable to login it only gives the option to login smh

About To Delete

I have exactly the same complaint as MusicLoverSG from a year ago. Difference is in my tree you have placed a "Suggested Mother" for a Maternal GG Grandmother despite the fact that my actual GG Grandmother is listed as a person in my tree already. I cannot access this Suggested Mother, but somehow she has 5 hints, cannot delete her, nor can I add my actual GG Grandmother as a spouse to my GG Grandfather who is listed as my Great Grans father. My GG Grans when looking through list is connected as my Great Grans mother. It is absolutely ridiculous. It should not be this hard to add or the correct relationships in app and there is NO reason your system adds a person into a tree that has not been verified by tree owner!

Online site is better than the app version.

I was able to use this app app without internet connection problems. I was capable of logging in my Find my Past account. But Findmypast version is challenging to navigate and does not work like the online version. I cannot delete a family tree I didn’t want to make it seems you can only do that on the online version. You cannot view your actual tree only the alphabetical order of the people in it. So I recommend the online version as this is nowhere near the same.

Frustrating

At first I thought this would be a nice tool to help me keep track of who I competed in my other family tree, but it’s so hard to use! I accidentally create multiple profiles of the same people while I’m trying to add a parent, and I still haven’t successfully added a person’s parent. Plus I can’t delete the extra profiles. This isn’t worth my time unless all of that gets fixed.

Can’t log in

I just downloaded Findmypast. While it was loading I decided to read some of the reviews.
The first one I read said they couldn’t log in and it kept say no internet connection.
I go to Findmypast after downloading and sign in and guess what??
It says no internet connection. I have internet in my home and it works quite well.
It’s not my internet connection it’s your app that’s the problem.
From the date of the last complaint until now you’ve had ample enough time to fix the issue.
I will now see myself out and delete Findmypast .

Won’t open

It says no internet connection but I do have connection. Won’t let me open it! Seems as if others have this problem too. Needs fixing!

Not better than mobile Safari…

…laggy, and worse functionality. Not sure why Findmypast even exists.

Don’t Waste Your Time…It Doesn’t Work.

Don’t waste your time downloading. It doesn’t work. Continuously keep saying no internet connection when I clearly do.

Absolutely Horrible! The Worst App!

I’ve been doing family genealogy for over 20 years. And this is absolutely the worst app for genealogy. Start with one of the following two apps: Family Tree and/or Ancestry.

Can’t sign in

I can not sign in. Whenever I try to sign in, it loads for a while and then tells “no internet connection” even though I have internet.



Is Findmypast Safe? 🙏

No. Findmypast does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 324 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Findmypast Is 15.2/100.

Safety Analysis

73.5% of users say app is Safe 👍
73.5%

15.4% of users have Some Concerns ⚠️
15.4%

11.1% of users say app is Risky 🚨
11.1%


Is Findmypast Legit? 💯

No. Findmypast does not seem legit based on our analysis. This conclusion was arrived at by running over 324 Findmypast User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Findmypast Is 28.6/100..

🔏 Privacy & Data Safety

Findmypast collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Contact Info
    • User Content
    • Surroundings
  • Data Not Linked to You:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
US 1 Month Ultimate $29.99
US 1 Month Essential $19.99
US 3 Month Premium $89.99
US 12 Month Ultimate $199.99
US 3 Month Ultimate $59.99
US 12 Month Premium $299.99
US 12 Month Everything $299.99
US 6 Month Everything $154.99
US 3 Month Everything $89.99


How was your experience with Findmypast? Post a Review




Features

You can manage your family tree, discover historical documents, find new ancestors, add photos and more.

We’ll send them the moment we find vital records like birth, marriage or death certificates, Census records and tree-to-tree hints.

When you get a few spare minutes, dip into your family history research with the free Findmypast app.

Do a quick search from your phone and piece your family history together.

They personalise your family tree and help familiarise you with your ancestors.

  Contact Support
Developer:
Findmypast


Website: