Contact Bingo Journey Live Bingo Games Support

[August 11, 2021] They seem to be trying really hard to make the game worse as a means to force you to spend money. They keep “adding new features” which really means, taking anything that rewarded you and making it so that you get next to nothing. You know, I’m not against paying for in-app purchases on games I play frequently, but only if the cost is reasonable for what you get. In the last update, they ruined the team chest challenge and created a “grocery store”. To give you a sense of how bad this is: it took me 40,000 game bucks to gather 100 crown/medallion thingies (and that was with winning a decent number of the bingo games). The reward for 100 crowns? 180 game bucks! Hmmm… WHAT???These guys somehow think that $10 (real dollars) is reasonable for 2 rounds of bingo that might take 5 minutes. Insane! Offer 10,000 bucks for $1 and you would be on to something. You are WAAAY over-valuing what you offer. Keep making these so-called “improvements” and you will have lost this player forever. Seriously. On that note, their customer support is NON-EXISTENT. I have NEVER received a reply to any query or issue. Ever.

This game used to be great but now support doesn’t return emails. I’ve written twice now about completing the level sprint and paying extra gems to open more boxes. I got 50 double daubs and 50 instant wins. Got credited for double daubs but not instant wins. These are even more important now that this game has gone the way of Bingo Party and changed daily and weekly tasks to having to complete a task before moving to next rather than simultaneously. That’s the reason I left Bingo Party wasn’t fun anymore when I had to do one crappy task before moving on. And you have to play/spend more to do so... Really no need to make that stupid food anymore either... And your cards... All I get are Jack except for 2 elephants and 2 cats so can’t complete any sets but 3 over and over and over. Spent shells on Epic card, played challenges to earn epic card, opened packs to get epic cards and it’s always that darn Jack... Guess this ones out too...

This game was a ton of fun at the beginning! It was quick paced and the app is nicely set up. I was accumulating tickets and power up regularly, leveling up, etc... I love the game itself. However as I got a little bit farther into the game, it became impossible to make any progress. You’re given a very small daily bonus of tickets to play bingo. It ends up only being enough for 4-5 bingo cards. If you don’t win on one of those cards you might as well close the app and wait 24 more hours for your next bonus. It’s impossible to make any progress in the game without actually playing bingo. If you never have any tickets, you can’t play bingo. So you can’t complete any of the achievements to earn tickets either. Therefore, the game just kind of sits on my phone taking up space while I hope that maybe i’ll get lucky soon and get more tickets from something. They want you to buy the tickets and power ups, for a ridiculous price, as if spending money on games wasn’t already ridiculous... I want to play this game because I like it a lot. It’s too bad that It has been set up in a way that you can’t really even play the game.